• How to Identify Quality Benchmark Data

    Benchmark reports are increasingly common in the human services sector, but how do you know if this data is

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  • Joining Forces: 3 Opportunities for Better Law Enforcement-Human Services Collaboration

    When it comes to serving communities and responding to individuals in crisis, law enforcement agencies and human service systems each play a role in maintaining the safety and stability of their communities. Substance use, child welfare, intimate

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  • Encouraging Volunteerism from Staff: A COA Case Study

    At COA, volunteerism is the thread that binds us together and allows us to carry out our mission. Whether volunteers are helping our accredited organizations or running our site visits, COA would not function without them. This is why we like to

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  • The What, Why and How of Cultural Competence

    Community demographics are continuing to evolve nationwide, making the need for culturally competent organizations more prevalent than ever. In this article, we will discuss what this means for you as a provider of social services, and how your

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