Standards for private organizations

2020 Edition

Services for Unaccompanied Children (UC) 15: Case Closing and Aftercare

The organization works with the child and their sponsor to plan for case closing and, when possible, to develop aftercare plans.
2020 Edition

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Purpose

Unaccompanied Children Services support youth safety and well-being, facilitate family involvement and provide necessary supports to children seeking physical and emotional safety and legal protection.
1
All elements or requirements outlined in the standard are evident in practice, as indicated by full implementation of the practices outlined in the Practice Standards.
2
Practices are basically sound but there is room for improvement, as noted in the ratings for the Practice Standards; e.g.,   
  • Minor inconsistencies and not yet fully developed practices are noted; however, these do not significantly impact service quality; or
  • Procedures need strengthening; or
  • With few exceptions, procedures are understood by staff and are being used; or
  • Proper documentation is the norm and any issues with individual staff members are being addressed through performance evaluations and training; or
  • In a few instances, the organization terminated services inappropriately; or  
  • Active client participation occurs to a considerable extent; or
  • A formal case closing evaluation is not consistently provided to the public authority per the requirements of the standard.
3
Practice requires significant improvement, as noted in the ratings for the Practice Standards. Service quality or program functioning may be compromised; e.g.,
  • Procedures and/or case record documentation need significant strengthening; or
  • Procedures are not well-understood or used appropriately; or
  • Services are frequently terminated inappropriately; or  
  • Aftercare planning is not initiated early enough to ensure orderly transitions; or
  • A formal case closing summary and assessment is seldom provided to the public authority per the requirements of the standard; or  
  • Several client records are missing important information; or
  • Client participation is inconsistent. 
4
Implementation of the standard is minimal or there is no evidence of implementation at all, as noted in the ratings for the Practice Standards; e.g.,
  • No written procedures, or procedures are clearly inadequate or not being used; or 
  • Documentation is routinely incomplete and/or missing. 
Self-Study EvidenceOn-Site EvidenceOn-Site Activities
  • Case closing procedures
  • Aftercare planning and follow-up procedures
No On-Site Evidence
  • Interviews may include:
    1. Program director
    2. Relevant personnel
    3. Children served
  • Review case records

 

UC 15.01

Planning for case closing: 
  1. is a clearly defined process that includes assignment of staff responsibility;
  2. begins at intake; and
  3. involves the child, sponsor, and other service providers and entities, as appropriate to the needs and wishes of the child.

Interpretation

In the context of post-release services, children who received a home study continue to receive services throughout the duration of his or her removal proceedings or until they turn 18, whichever comes first, in accordance with the Trafficking Victims Protection Reauthorization (TVPRA) of 2008 (TVPRA). Post-release services are provided to children who did not receive a home study for a period of six months, which can be extended if deemed appropriate.

 

UC 15.02

Upon case closing, the organization notifies any collaborating service providers, as appropriate.

 

UC 15.03

If an individual has to leave the program unexpectedly, the organization makes every effort to identify other service options and link the person with appropriate services.

Interpretation

The organization must determine on a case-by-case basis its responsibility to continue providing services to persons who are in critical situations.

 

UC 15.04

When appropriate, the organization works with persons served and their family to:
  1. develop an aftercare plan, sufficiently in advance of case closing, that identifies short- and long-term needs and goals and facilitates the initiation or continuation of needed supports and services; and 
  2. the organization informs the ORR of the case closing evaluation findings and assessment of unmet needs, in writing, as appropriate to the contract.

Interpretation

The organization should assess the sponsor’s ability to access community resources and any barriers to care. Depending on the needs of the child, safety planning may also need to be incorporated into the child’s aftercare plan to ensure that the child and the sponsor have access to necessary services and supports.

 

UC 15.05

During the case closing planning process, the organization ensures that the child and the sponsor have been informed of: 
  1. the sponsor’s responsibilities to care for the child;
  2. basic safety and emergency response protocols;
  3. the importance of active participation in legal proceedings;
  4. the impact of traumatic stress; and
  5. human trafficking indicators and resources.

 

UC 15.06

The organization follows up with the child and his or her sponsor 30 days after exiting care to determine their safety and well-being and documents findings in the case record.