Risk Prevention and Management (RPM) 7: Quality Monitoring of Contracted Social and Human Services
The organization monitors and evaluates the quality and effectiveness of social and human services purchased from other provider organizations.
These standards only apply to contracts entered into by the organization in which it purchases social and human services from another organization, such as when a shelter program purchases vocational rehabilitation services for its clients. They do not apply to contracts where the organization acts as a vendor of social and human services or to contracts for the purchase of support services, such as maintenance or transportation services. These types of contracts are addressed in RPM 6.
The standards in this Core are also not applicable to contracts with individual consultants and independent contractors, which are addressed in Human Resources Management (HR 7).
These standards apply to services purchased from all service providers including owner and partner organizations, and individual practitioners, as applicable.
NAThe organization does not purchase social and human services from other organizations.
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Comprehensive, systematic, and effective risk prevention and management practices sustain the organization's ability to positively impact the communities and people it serves by reducing its risk, loss, and liability exposure.