The organization's practices fully meet the standard as indicated by full implementation of the practices outlined in the PQI 2 Practice Standards. Staff have the knowledge and experience needed to implement and coordinate the PQI system, including the ability to implement evaluation methods, as per the requirements of the standard.
Practices are basically sound but there is room for improvement as noted in the ratings for the PQI 2 Practice standards; e.g.,
Identified staffing and training deficiencies do not significantly compromise the organization's ability to implement its PQI system or sustain it over time; or
Job descriptions reflect the required competences, and the organization seeks to hire and/or assign or train people with the requisite skills.
Practice requires significant improvement as noted in the ratings for the PQI 2 Practice standards; e.g.,
The organization's inability to hire or train staff is presenting a serious challenge to its ability to implement and sustain a PQI system.
Implementation of the standard is minimal or there is no evidence of implementation at all, as noted in the ratings for the PQI 2 Practice standards.
Job description of staff member(s) responsible for oversight and coordination of the PQI system
Tables of contents of PQI training curricula
Job descriptions of staff with ongoing PQI responsibilities
Documentation tracking staff completion of PQI training
PQI Training curricula
Interviews may include:
Managers and program directors
Interviews for Networks may include:
Personnel participating in the network-level PQI activities
Staff responsible for implementing and coordinating the organization's PQI system are competent to:
identify indicators of quality practice;
implement internal and external evaluation methods, such as benchmarking, as appropriate to the programs being evaluated;
ensure proper data entry and data integrity;
collect, analyze, and interpret data; and
communicate evidence and findings to staff in a manner that facilitates their active engagement.
PQI may be a shared responsibility as opposed to being under the leadership of a single staff position.
Examples: Organizations that have limited resources or are new to measuring performance can partner with colleges or universities or other organizations to gain access to knowledge and expertise related to setting up and sustaining their PQI system, collecting and analyzing data, etc.