Standards for public agencies

2020 Edition

Youth Independent Living Services (PA-YIL) 5: Service Coordination for Youth with Special Needs

Youth with special needs receive additional services that are integrated into a coordinated, goal-oriented service plan designed to promote safe and stable living, and build independence.
NA The agency does not serve youth with special needs.
2020 Edition




Young adults who receive Youth Independent Living Services obtain safe and stable housing, develop life skills and competencies including work readiness, achieve educational and financial growth goals, and establish healthy, supportive adult and peer relationships.
Examples: “Youth with special needs” can include those with developmental disabilities and communication barriers, separated and unaccompanied minors, and immigrant and refugee youth.
Full Implementation, Outstanding Performance
A rating of (1) indicates that the agency's practices fully meet the standard and reflect a high level of capacity.  
  • All elements or requirements outlined in the standard are evident in practice, with rare or no exceptions: exceptions do not impact service quality or agency performance. 
Substantial Implementation, Good Performance
A rating of (2) indicates that an agency's infrastructure and practices are basically sound but there is room for improvement.
  • The majority of the standards requirements have been met and the basic framework required by the standard has been implemented. 
  • Minor inconsistencies and not yet fully developed practices are noted; however, these do not significantly impact service quality or agency performance.

Partial Implementation, Concerning Performance
A rating of (3) indicates that the agency's observed infrastructure and/or practices require significant improvement.  

  • The agency has not implemented the basic framework of the standard but instead has in place only part of this framework.  
  • Omissions or exceptions to the practices outlined in the standard occur regularly, or practices are implemented in a cursory or haphazard manner.  
  • Service quality or agency functioning may be compromised.  
  • Capacity is at a basic level.
Unsatisfactory Implementation or Performance
A rating of (4) indicates that implementation of the standard is minimal or there is no evidence of implementation at all.  
  • The agency’s observed service delivery infrastructure and practices are weak or non-existent; or show signs of neglect, stagnation, or deterioration.
Self-Study EvidenceOn-Site EvidenceOn-Site Activities
  • Procedures for coordinating services for youth with special needs
  • Copy of assessment tool(s)
No On-Site Evidence
  • Interviews may include:
    1. Program director
    2. Relevant personnel
    3. Youth
  • Review case records


PA-YIL 5.01

Service coordination for youth with special needs supports the person’s steps toward maximum independence in the least restrictive environment.


PA-YIL 5.02

Youth participate in developing an inventory of competencies in personal and life skills using a standardized life skills assessment tool.


PA-YIL 5.03

Based on the skills inventory, the agency develops measurable goals for independence that are reviewed on an ongoing basis.