Standards for public agencies

2020 Edition

Workforce Development and Support Services Definition

Purpose

Job seekers who receive workforce development, support, and financial asset building services achieve increased economic self-sufficiency.

Definition

Workforce Development and Support Services are community-based services that provide information and referral; educational opportunities; job training, placement, and follow-up; and financial asset building services to facilitate personal job acquisition and economic mobility. Workforce development programs must adopt a dual-customer approach by providing services that address the needs of both employers and job seekers.
2020 Edition

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Examples: Job seekers receiving workforce development services can include, but are not limited to, any of the following populations:
  1. individuals receiving public assistance;
  2. adolescents and adults without a high school diploma;
  3. adolescents and adults involved with the justice system;
  4. migrant and seasonal workers;
  5. resettled immigrants and refugees;
  6. older adults returning to the workforce after retirement;
  7. dislocated or low-wage incumbent workers; and
  8. veterans of the military looking for civilian work.
Note: Please see PA-WDS Reference List for the research that informed the development of these standards.