Standards for public agencies

2020 Edition

Juvenile Justice Residential Services (PA-JJR) 12: Workforce Development Services

Youth are helped to develop the knowledge, skills, and attitudes needed to find and keep jobs, and achieve long-term economic self-sufficiency.


When the agency serves youth of different ages, it may not be appropriate to engage younger youth in workforce development services.
NA The agency serves only younger youth for whom workforce development services are not appropriate.

NA The agency provides only detention services.
2020 Edition




Juvenile Justice Residential Services promote public safety by providing youth with a supportive, structured setting that helps them address their needs and develop the attitudes and skills needed to make responsible choices, avoid negative behaviors, and become productive, connected, and law-abiding citizens.
Full Implementation, Outstanding Performance
A rating of (1) indicates that the agency's practices fully meet the standard and reflect a high level of capacity.  
  • All elements or requirements outlined in the standard are evident in practice, with rare or no exceptions: exceptions do not impact service quality or agency performance. 
Substantial Implementation, Good Performance
A rating of (2) indicates that an agency's infrastructure and practices are basically sound but there is room for improvement.
  • The majority of the standards requirements have been met and the basic framework required by the standard has been implemented. 
  • Minor inconsistencies and not yet fully developed practices are noted; however, these do not significantly impact service quality or agency performance.

Partial Implementation, Concerning Performance
A rating of (3) indicates that the agency's observed infrastructure and/or practices require significant improvement.  

  • The agency has not implemented the basic framework of the standard but instead has in place only part of this framework.  
  • Omissions or exceptions to the practices outlined in the standard occur regularly, or practices are implemented in a cursory or haphazard manner.  
  • Service quality or agency functioning may be compromised.  
  • Capacity is at a basic level.
Unsatisfactory Implementation or Performance
A rating of (4) indicates that implementation of the standard is minimal or there is no evidence of implementation at all.  
  • The agency’s observed service delivery infrastructure and practices are weak or non-existent; or show signs of neglect, stagnation, or deterioration.
Self-Study EvidenceOn-Site EvidenceOn-Site Activities
  • Table of contents of program curricula
  • Procedures regarding work furloughs
  • Policy that prohibits exploitation of youth in employment-related training or jobs
  • Program curricula
  • Interviews may include:
    1. Program director
    2. Relevant personnel
    3. Youth served and their families
  • Review case records

PA-JJR 12.01

Youth are helped to improve skills related to the job search, including resume writing, completing job applications, and preparing for interviews.

PA-JJR 12.02

To promote job retention and advancement, workforce readiness training addresses:
  1. making decisions in the workplace;
  2. working on a team;
  3. communicating effectively with others;
  4. working with diverse groups of people;
  5. using computers; and
  6. managing finances.

PA-JJR 12.03

Youth are engaged in occupational training programs and opportunities that are:
  1. relevant to jobs existing in the areas where youth will reside after leaving residential care; and
  2. appropriate to youths’ employment-related histories, skills, and interests, to the extent possible and appropriate.

PA-JJR 12.04

The agency is knowledgeable about labor market conditions and courses are modified, as necessary, to ensure that training programs meet the needs of potential employers and are appropriate to the skill level of youth.

PA-JJR 12.05

When youth have opportunities to participate in work furloughs, the agency follows up with both employers and youth to assess the appropriateness of placements and address any emerging issues.
NA Youth do not participate in work furloughs.

PA-JJR 12.06

Policy prohibits exploitation of youth in employment-related training or gainful employment.