Standards for public agencies

2020 Edition

Juvenile Justice Residential Services (PA-JJR) 10: Education Services

The agency provides or arranges for youth to receive education services and supports that help them catch up in school and advance to the highest possible level of academic achievement.


Agencies that do not provide educational services on-site should coordinate with other providers to meet the educational needs of youth. When agencies do not directly provide or arrange education services, case records should indicate that education plans are integrated into service plans and document advocacy for areas of unmet educational need.
2020 Edition




Juvenile Justice Residential Services promote public safety by providing youth with a supportive, structured setting that helps them address their needs and develop the attitudes and skills needed to make responsible choices, avoid negative behaviors, and become productive, connected, and law-abiding citizens.
Full Implementation, Outstanding Performance
A rating of (1) indicates that the agency's practices fully meet the standard and reflect a high level of capacity.  
  • All elements or requirements outlined in the standard are evident in practice, with rare or no exceptions: exceptions do not impact service quality or agency performance. 
Substantial Implementation, Good Performance
A rating of (2) indicates that an agency's infrastructure and practices are basically sound but there is room for improvement.
  • The majority of the standards requirements have been met and the basic framework required by the standard has been implemented. 
  • Minor inconsistencies and not yet fully developed practices are noted; however, these do not significantly impact service quality or agency performance.

Partial Implementation, Concerning Performance
A rating of (3) indicates that the agency's observed infrastructure and/or practices require significant improvement.  

  • The agency has not implemented the basic framework of the standard but instead has in place only part of this framework.  
  • Omissions or exceptions to the practices outlined in the standard occur regularly, or practices are implemented in a cursory or haphazard manner.  
  • Service quality or agency functioning may be compromised.  
  • Capacity is at a basic level.
Unsatisfactory Implementation or Performance
A rating of (4) indicates that implementation of the standard is minimal or there is no evidence of implementation at all.  
  • The agency’s observed service delivery infrastructure and practices are weak or non-existent; or show signs of neglect, stagnation, or deterioration.
Self-Study EvidenceOn-Site EvidenceOn-Site Activities
  • Procedures for developing and/or integrating education plans
  • Procedures for coordinating education services with other providers, if applicable
  • Proof of certification, accreditation, or registration, as applicable
  • Interviews may include:
    1. Program director
    2. Relevant personnel
    3. Youth served and their families
  • Review case records

PA-JJR 10.01

Youth are enrolled in an appropriate education program either on- or off-site that is approved, certified, accredited, registered, or operated by or in conjunction with the local school district.

PA-JJR 10.02

A comprehensive, coordinated education plan is developed for each youth, and integrated into the service plan.


If the agency does not participate in the development of the education plan it is still responsible for integrating the education plan into the service plan.

When youth are eligible for special education services, individualized education programs (IEPs) should be developed to address youths’ needs.

PA-JJR 10.03

The educational program incorporates effective instructional practices, quality curriculum design, and educational tools and supports for diverse learning needs.

PA-JJR 10.04

The agency provides or arranges, as needed:
  1. tutoring;
  2. preparation for a high school equivalency diploma;
  3. college preparation;
  4. parent-teacher meetings; and
  5. advocacy and support.