Standards for public agencies

2020 Edition

Juvenile Justice Case Management Services Definition


Juvenile Justice Case Management Services coordinate the services and supervision that can help youth address problems and develop the attitudes and skills needed to make responsible choices, avoid negative behaviors, and become productive, connected, and law-abiding members of their communities.


Juvenile Justice Case Management Programs supervise, monitor, and facilitate the delivery of services to youth involved with the juvenile justice system. Services are often, but not always, provided to youth living in their own homes and communities. Services may be provided: (1) as diversion from the juvenile justice system when it is determined that youth can be informally supervised and supported; (2) when youth are adjudicated delinquent and the disposition ordered is community supervision; (3) as case management for youth who are adjudicated delinquent and placed in a residential program; and/or (4) as aftercare following participation in another more intensive program. Programs may provide different levels of supervision and services, depending on the risks and needs of youth served.


Viewing: PA-JJCM - Juvenile Justice Case Management Services


Note: The agency's services will be reviewed and matched with the most appropriate Service Standard, regardless of the population served. When an agency operates a program where the service population includes but is not limited to youth involved with the juvenile justice system, it may be more appropriate to complete another Service Standard, such as Case Management (PA-CM).

Note: Please see PA-JJCM Reference List for the research that informed the development of these standards.

Note: For information about changes made in the 2020 Edition, please see the JJCM Crosswalk.