Standards for public agencies

2020 Edition

Domestic Violence Services Definition

Purpose

Individuals who receive Domestic Violence Services gain a sense of empowerment, improve their well-being, and increase their ability to live safely and independently.

Definition

Domestic Violence Services provide a range of supportive services appropriate to the needs and preferences of survivors of partner abuse, including crisis assistance, safety planning, advocacy, case management, material assistance, counseling, and/or housing.
2020 Edition

Currently viewing: DOMESTIC VIOLENCE SERVICES (PA-DV)

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Note: These standards apply to programs with or without a housing component (i.e. shelters and safe homes). 

Agencies that provide only crisis hotline services will be reviewed under Crisis Response and Information Services (PA-CRI), not Domestic Violence Services (PA-DV).


Note: Individuals experiencing domestic violence may be referred to as “victims” or “survivors.” The term “survivors” is used in these standards to encourage service delivery that promotes the empowerment of service recipients.

Note: Please see PA-DV Reference List for the research that informed the development of these standards.