Standards for private organizations

2020 Edition

Opioid Treatment (OTP) 18: Program Administration

The organization’s administrative activities support program operations.
2020 Edition

Currently viewing: OPIOID TREATMENT (OTP)

VIEW THE STANDARDS

Purpose

Individuals who participate in Opioid Treatment Programs improve social, emotional, and vocational functioning, achieve optimal productivity, and attain the recovery they seek.
1
All elements or requirements outlined in the standard are evident in practice, as indicated by full implementation of the practices outlined in the Practice Standards.
2
Practices are basically sound but there is room for improvement, as noted in the ratings for the Practice Standards; e.g.,
  • Minor inconsistencies and not yet fully developed practices are noted; however, these do not significantly impact service quality; or
  • Procedures need strengthening; or
  • With few exceptions, procedures are understood by staff and are being used; or
  • For the most part, established timeframes are met; or
  • Proper documentation is the norm and any issues with individual staff members are being addressed through performance evaluations and training; or
  • Active client participation occurs to a considerable extent.
3
Practice requires significant improvement, as noted in the ratings for the Practice Standards. Service quality or program functioning may be compromised; e.g.,
  • Procedures and/or case record documentation need significant strengthening; or
  • Procedures are not well-understood or used appropriately; or
  • Timeframes are often missed; or
  • Several client records are missing important information; or
  • Client participation is inconsistent. 
4
Implementation of the standard is minimal or there is no evidence of implementation at all, as noted in the ratings for the Practice Standards; e.g.,
  • No written procedures, or procedures are clearly inadequate or not being used; or 
  • Documentation is routinely incomplete and/or missing.      
Self-Study EvidenceOn-Site EvidenceOn-Site Activities
  • Record-keeping procedures
  • Documentation of annual policy and procedures review for the previous six months
  • Interviews may include:
    1. Program director
    2. Relevant personnel
  • Observe record keeping system

OTP 18.01

The organization conducts annual reviews of program policies and procedures.

OTP 18.02

The organization’s record-keeping system:
  1. documents and monitors client care in conformity with all federal and state reporting requirements relevant to opioid treatment;
  2. complies with the approved central registry system, when available; and
  3. supports provision of PDMP reports, when applicable.