Directors of organizations that contract with the managing entity
Persons served/community stakeholders
The network management entity recruits or contracts with members and community partners based on anticipated and identified needs of the service population, including needs related to geographic location, and cultural and linguistic diversity.
The organization's practices reflect full implementation of the standard.
Practices are basically sound but there is room for improvement.
Practice requires significant improvement.
Implementation of the standard is minimal or there is no evidence of implementation at all.
The network management entity demonstrates a commitment to providing clients with access to provider organizations that best meet their needs and preferences by including:
providers who are responsive to the diverse cultural needs of clients and are able to connect clients with natural supports; and
providers who might not otherwise be able to participate in the network because of constraints of size, budgetary capacity, organizational development, or similar limitations, when such inclusion is necessary to allow clients access to providers that meet their needs and preferences.