Standards for private organizations

2020 Edition

Network Administration (NET) 9: Members and Community Partners

Network participation ensures full access to needed services and supports within a system of care.
2020 Edition

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Purpose

Network services are delivered to a defined population through an integrated network of providers with the goal of ensuring optimal access, quality of care, and consumer satisfaction.
1
The organization's practices fully meet the standard, as indicated by full implementation of the practices outlined in the NET 9 Practice standards.
2
Practices are basically sound but there is room for improvement, as noted in the ratings for the NET 9 Practice standards.
3
Practice requires significant improvement, as noted in the ratings for the NET 9 Practice standards.
4
Implementation of the standard is minimal or there is no evidence of implementation at all, as noted in the ratings for the NET 9 Practice standards.
Self-Study EvidenceOn-Site EvidenceOn-Site Activities
No Self-Study Evidence
  • Interviews may include:
    1. Managing entity CEO
    2. Network advisory body
    3. Governing body
    4. Directors of organizations that contract with the managing entity
    5. Independent practitioners
    6. Persons served/community stakeholders

 


 

NET 9.01

The network management entity recruits or contracts with members and community partners based on anticipated and identified needs of the service population, including needs related to geographic location, and cultural and linguistic diversity.
1
The organization's practices reflect full implementation of the standard.
2
Practices are basically sound but there is room for improvement.
3
Practice requires significant improvement.
4
Implementation of the standard is minimal or there is no evidence of implementation at all.

 

NET 9.02

The network management entity demonstrates a commitment to providing clients with access to provider organizations that best meet their needs and preferences by including:
  1. providers who are responsive to the diverse cultural needs of clients and are able to connect clients with natural supports; and
  2. providers who might not otherwise be able to participate in the network because of constraints of size, budgetary capacity, organizational development, or similar limitations, when such inclusion is necessary to allow clients access to providers that meet their needs and preferences.
Note: See NET 3.03 for more information on how maintaining the network should be incorporated into annual planning.
1
The organization's practices reflect full implementation of the standard.
2
Practices are basically sound but there is room for improvement.
3
Practice requires significant improvement.
4
Implementation of the standard is minimal or there is no evidence of implementation at all.