Examples: The network management entity may wish to review national sources for possible outcomes, some of which may already be mandated by its purchasers, including:
access to care, such as the average lengths of time between initial call and initial screening assessment and the average lengths of time between initial screening assessment and admission to treatment;
coordination of care, such as the percentage of persons discharged from an inpatient or residential level of treatment who attend a session at their next level of care within a defined period of time (e.g. seven days or fourteen days) from leaving the residential or inpatient unit;
client feedback and satisfaction, which, in addition to satisfaction with services, could include measures such as the percentage of clients who indicate a drive time of greater than 30 minutes, or the percentage of clients who say that they have access to public transportation to reach the facility if needed; and
the satisfaction of other stakeholders, such as high volume referral agents (e.g. judges, court workers, employee assistance agents, and others with repeated experience with network access and services).