Volunteers receive the necessary orientation, training, and supervision to effectively fulfill their responsibilities.
Interpretation Training and supervision will vary given the duties being performed by the volunteer and the length of the assignment. Gratuitous volunteers at a one-time event will not require the same depth of training and supervision as statutory volunteers providing ongoing services.
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Research on volunteer retention suggests that effective training and quality supervision are critical to retaining volunteers. Volunteers who feel prepared to fulfill their role are more likely to stay involved over time.
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Statutory volunteers, and gratuitous when appropriate, participate in an orientation that includes:
Statutory volunteers, and gratuitous when appropriate, participate in training specific to their volunteer assignment, including:
Statutory volunteers receive regular support and supervision that:
Volunteer supervisors have been informed of:
Interpretation Volunteer supervisors may have different titles including volunteer manager, volunteer coordinator, or volunteer liaison. Regardless of the terminology used, the supervisor is the individual providing direct oversight and support to the volunteer in the receiving program.
Volunteer supervisors advocate for the needs of volunteers or the volunteer coordination program among leadership.
The volunteer coordination program ensures all statutory volunteers receive regular feedback that is: