FAP Counseling is appropriate to the request or need for service and:
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|Self-Study Evidence||On-Site Evidence||On-Site Activities|
Literature suggests that the most successful interventions are those that are driven by the goals of the customer and utilize strengths, coping mechanisms, and support networks to solve an identified problem. Assisting customers to identify the concern that brought them to the FAP, their service goals, and the tools they have to successfully accomplish their goals leads to greater competency and fewer service needs in the future.
Counseling staff engage and motivate individuals by demonstrating: