Military family readiness (MFR) programs responsible for managing and overseeing the Emergency Family Assistance (EFA) response coordinate the delivery of essential services, support, and information to DoD personnel affected by an all-hazards incident virtually and/or through the establishment and oversight of a centralized Emergency Family Assistance Center (EFAC). These services are delivered under difficult environmental conditions that typically result in loss of infrastructure, disruption of operations, and special challenges for communication, record keeping, coordination, and efficiency. Distinct service delivery challenges are associated with an influx and simultaneous deployment of local, regional, state, and federal assistance.
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Note: MFR programs will only be reviewed under Emergency Family Assistance (MIL-EFA) when the MFR program is responsible for management and oversight of the EFA response. When another entity is responsible for coordinating the response, the MFR program will be reviewed under MIL-ASE 3.04, and MIL-EFA will not be assigned.
Note: These standards only reflect the responsibilities of the military family readiness program following an all-hazards incident.
Note: DoD personnel, hereafter referred to as customers, includes all Active Components, Reserve Components, DoD civilians, DoD families, DoD and non-DoD tenants, transient DoD and US Government Personnel, and DoD contractors living or working on DoD Installations worldwide.
Note: Please see MIL-EFA Reference List for a list of resources that informed the development of these standards.
Note: The MIL-EFA standards were revised in August 2017 to reflect current practice. For more information please refer to the MIL-EFA Update Summary.
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