Respecting the rights of customers requires that MFR program practices reflect a profound respect for personal dignity, confidentiality, and privacy. In addition to addressing legally protected rights pertaining to these concepts, the standards in this section also address the MFR program’s ethical obligation to protect these rights.
Interpretation Mandated customers and adults under the care of a guardian may have a reduced level of rights and the MIL-CR standards highlight instances in which this may be the case. However, the standards are not necessarily comprehensive, and MFR programs should become familiar with, and follow, applicable laws and regulations governing the rights of mandated or incapacitated customers. Individual rights may not be abridged unless superseded by legal mandate, court order, or lawful order of a commander.
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