Examples: Information about how to obtain services or a referral may be provided at local health facilities, recreation centers, community bulletin boards, town halls, and community-based social service organizations.
Staff who serve as a gateway to services evaluate:
the extent and kind of services an individual needs and wants; and
the strengths and capabilities of caregivers, including unidentified quality of life concerns related to care giving demands.
Individuals receive timely information about institutional care when caregivers can no longer manage an unsafe, unhealthy, or stressful home situation.