Examples: Appropriate outreach can include posters, pamphlets, public service announcements, and direct contact with those who may interact with the target population. Community providers likely to encounter survivors include law enforcement and legal services; child protective services; medical and health care providers; mental health care providers; substance use conditions service providers; and welfare offices.
The organization provides 24-hour access to services either:
directly (e.g., through a 24-hour hotline or cell phones); or
through a community telephone network or emergency response center.
A community telephone network or emergency response center must:
employ trained individuals;
return calls within a 15-minute timeframe; and
have procedures that address how phone calls are returned without increasing risk to survivors.
The organization works with community partners and resources to address and minimize barriers that may prevent individuals from seeking or obtaining services.
For military families, fear of career consequences may be a major disincentive to seeking or obtaining services, particularly if there is an actual, or perceived, lack of complete confidentiality.
Examples: Factors that may impact whether survivors will seek or obtain services may include, but are not limited to: disabilities, mental health conditions, substance use conditions, cultural differences, lack of English proficiency, immigration status, age, sexual orientation, and having teenage male children.