Standards for child and youth development programs

2020 Edition

Early Childhood Education (CYD-ECE) 2: Enrollment

The program responds to requests for care promptly and responsively.




Early Childhood Education facilitates appropriate child development and ensures the health and safety of children in care.
The program’s practices fully meet the standard, as indicated by full implementation of the practices outlined in the Practice Standards.
Practices are basically sound but there is room for improvement, as noted in the ratings for the Practice Standards.
Practice requires significant improvement, as noted in the ratings for the Practice Standards.
Implementation of the standard is minimal or there is no evidence of implementation at all, as noted in the ratings for the Practice Standards.
Self-Study EvidenceOn-Site EvidenceOn-Site Activities
  • Provide a description of outreach efforts
  • Outreach strategies and informational materials
  • Parent handbook and other informational materials provided upon enrollment
  • Rights and responsibilities information provided to parents
  • Resource and referral list
  • Fee schedule
  • Interview:
    1. Relevant staff
    2. Parents
  • Review child files


CYD-ECE 2.01

The program conducts ongoing outreach to inform and educate the public about:

  1. program goals and the services offered; and
  2. the benefits of the program, and the impact on children and families served.
Related Standards:


CYD-ECE 2.02

Prior to enrollment, parents are offered a tour of the facility and receive information regarding:

  1. the program’s approach to education, child development, and behavior management;
  2. policies and procedures, including situations that can result in a child’s removal from the program;
  3. classroom rules and expectations;
  4. opportunities and expectations for parental participation;
  5. their rights, including any obligations the program has to them;
  6. applicable child protection reporting mandates;
  7. established mechanisms for parents to report safety concerns or suspected child abuse and neglect;
  8. means of resolving differences or complaints;
  9. operating hours; and
  10. whether or not there is space currently available.


A written summary of rights and responsibilities should also be posted.


CYD-ECE 2.03

Parents receive a schedule of any applicable fees and estimated or actual expenses, and are informed prior to enrollment about:

  1. the amount that will be charged;
  2. when fees or co-payments are charged, changed, refunded, waived, or reduced;
  3. the manner and timing of payment; and
  4. the consequences of nonpayment.

NA The program is free of charge.


CYD-ECE 2.04

Enrollment practices:

  1. ensure equitable treatment;
  2. support timely initiation of care; and
  3. provide for placement on a waiting list, if desired.


CYD-ECE 2.05

When the program cannot meet the parent’s need for care, it provides an explanation and appropriate referrals.


Early childhood education providers are not expected to make referrals to specific providers, but should be able to direct parents to local child care resource and referral or relevant websites.


CYD-ECE 2.06

The program collects relevant information from families at enrollment and as needed throughout the year, including:

  1. identifying information, including name and date of birth;
  2. address;
  3. consent forms or permission slips, as needed; and
  4. authorizations for pick-up.
Related Standards:

Note: Programs should also collect the health-related information described in CYD-ECE 4.01.