The rights and privacy of children and their family members are respected.
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Children and their families have the right to fair and equitable treatment including:
Interpretation Program information, other print materials, electronic media, and trainings should be presented in a non-discriminatory manner, using nonstigmatizing language.
Interpretation Fair and equiptable treatment includes being treated in a culturally responsive and affirming manner, including the freedom to express and practice religious and spiritual beliefs.
The program has a system that stakeholders can use to express and resolve grievances/complaints, which includes:
Interpretation Stakeholders include, but are not limited to, the family members of program applicants and participants. The program’s system for expressing and resolving grievances should be stipulated in written procedures that set forth steps and timelines covering all elements of the standard.
The program accommodates the written and oral communication needs of children and families by:
Interpretation Whenever possible personnel should speak with families in their home languages, and provide written information in their home languages and at their literacy levels. Personnel should also avoid using children as translators, if possible.
Informed, written consent is obtained from parents or legal guardians prior to recording, photographing, or filming children.
Interpretation It is not necessary to obtain consent each time children may be recorded, photographed, or filmed; consent may be provided at enrollment and maintained in program records or files. Consents should be reviewed and updated annually.
The program informs parents or legal guardians, prior to the disclosure of confidential or private information, about circumstances when the program may be legally or ethically permitted or required to release such information without their consent.
When the program receives a request for the release of confidential information about a child, or when the release of confidential information is necessary for program participation, prior to releasing such information, the program:
Interpretation In the context of this standard, “valid” means justifiable, legitimate, convincing, legally permissible, and in the best interest of the child.
If the program deems it necessary, it should seek legal counsel regarding the confidentiality of records and the conditions under which they may be released with or without the authorization of a child’s parent or legal guardian. When permitted or required by law, regulation, or court order, authorization to release confidential information is not necessary. However, the parent or legal guardian should still be informed that the information will be released.
Interpretation Although the standard does not require it, programs may choose to involve children in the authorization process, to the extent that they are capable of being involved. Programs are also responsible for complying with any state laws that address the involvement of children in providing authorization, if applicable.