Standards for child and youth development programs

2020 Edition

Child and Youth Development Program Administration (CYD-AM) 8: Risk Prevention and Management

The program identifies areas of risk and reduces potential loss and liability.
 

Interpretation

Please note that the person or entity responsible for providing oversight may be responsible for implementing some of the practices addressed in this core concept.  

While not specifically required by CYD-AM 8, programs may choose to support their risk management activities by developing a risk management plan that: (1) is proactive and anticipates potential risks, (2) includes strategies for managing risks, (3) assigns responsibility for key tasks, and (4) includes measurable goals for reducing potential risks.
2020 Edition

Currently viewing: CHILD AND YOUTH DEVELOPMENT PROGRAM ADMINISTRATION (CYD-AM)

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Purpose

Sound administration and management increase program quality and sustainability; promote financial accountability and viability; support transparency and openness; and reduce risk, loss, and liability exposure.
Note: Many of the activities and practices addressed elsewhere in the CYD standards, from file maintenance to emergency response preparedness, also contribute to effective risk prevention and management.
1
The program’s practices fully meet the standard, as indicated by full implementation of the practices outlined in the Practice Standards.
2
Practices are basically sound but there is room for improvement, as noted in the ratings for the Practice Standards.
3
Practice requires significant improvement, as noted in the ratings for the Practice Standards.
4
Implementation of the standard is minimal or there is no evidence of implementation at all, as noted in the ratings for the Practice Standards.
Self-Study EvidenceOn-Site EvidenceOn-Site Activities
  • Procedures for conducting annual assessments of potential risks (CYD-AM 8.01)
  • Procedures for investigation and review of critical incidents (CYD-AM 8.02)
  • Procedures for quarterly review of incidents, accidents, and grievances (CYD-AM 8.03)
  • Quarterly and annual risk management reports
  • Incident, accident, and grievance reports (for the last two quarters)
  • Documentation of actions taken to address issues and/or improvement/corrective action plans, if applicable
  • Minutes from meetings where risk prevention and management activities are reviewed, and improvement/corrective actions discussed, if applicable
  • Current insurance policies, with descriptions, amounts, and dates of coverage
  • Risk management plan, if available
  • Interview:
    1. Program Administrator and/or Director

CYD-AM 8.01

The program annually assesses areas of potential risk, including:    
  1. compliance with legal requirements, including federal, state, and local laws and regulations; 
  2. technology and information management;
  3. insurance and liability; 
  4. health and safety; 
  5. human resources practices; 
  6. contracting practices and compliance; 
  7. client rights and confidentiality issues; 
  8. financial risks; 
  9. public relations, branding, and reputation; and
  10. conflicts of interest.

Interpretation

Although all areas of potential risk should be assessed at least annually, the assessments do not need to be conducted all together, in one sitting. When the program identifies issues that will involve ongoing effort or monitoring, improvement or corrective action plans should be developed and implemented. These plans should include goals, action steps, needed resources, timetables, and expectations for monitoring and review.

Fundamental Practice

CYD-AM 8.02

The program conducts a review of each incident, serious occurrence, accident, and grievance that involves the threat of or actual harm, serious injury, or death, and review procedures:
  1. require that the investigation be initiated within 24 hours of the incident and/or accident being reported and establish timeframes for review;
  2. require solicitation of statements from all involved individuals;
  3. ensure an independent review;
  4. require timely implementation and documentation of all actions taken;
  5. address ongoing monitoring of actions taken, to determine their effectiveness; and
  6. address applicable reporting requirements.

Interpretation

Root cause analysis can be a useful approach to reviewing serious incidents and accidents. Root cause analysis is a term used to describe a variety of techniques used to identify the cause of a problem and determine how to prevent that problem from recurring.

Fundamental Practice

CYD-AM 8.03

The program conducts and documents a quarterly review of incidents, accidents, and grievances related to:
  1. serious illnesses, serious injuries, and deaths;
  2. facility safety;
  3. administering or storing medications, if applicable;
  4. situations where a person was determined to be a danger to himself/herself or others; and
  5. activities or other practices that involve risk.

Interpretation

When the program identifies issues that will involve ongoing effort or monitoring, improvement or corrective action plans should be developed and implemented. These plans should include goals, action steps, needed resources, timetables, and expectations for monitoring and review.

Fundamental Practice

CYD-AM 8.04

The program is adequately insured, and possesses a copy of its insurance coverage certificate.

Interpretation

Relevant types of insurance may include, but are not limited to: general liability; automobile liability; workers’ compensation; disability; fire and theft; medical; indemnification; professional liability; officer’s or director’s liability; property and casualty; malpractice; and bonding or other forms of employee theft insurance for those who sign checks, handle cash or contributions, or manage funds.