Youth participating in Psychosocial Services receive community based services that facilitate childhood development and resiliency using a holistic approach that improves family functioning and increases child well-being and safety.
All elements or requirements outlined in the standard are evident in practice, as indicated by full implementation of the practices outlined in the Practice Standards.
Practices are basically sound but there is room for improvement, as noted in the ratings for the Practice Standards; e.g.,
Minor inconsistencies and not yet fully developed practices are noted; however, these do not significantly impact service quality; or
Procedures need strengthening; or
With few exceptions, procedures are understood by staff and are being used; or
For the most part, established timeframes are met; or
Proper documentation is the norm and any issues with individual staff members are being addressed through performance evaluations and training; or
Active client participation occurs to a considerable extent.
Practice requires significant improvement, as noted in the ratings for the Practice Standards. Service quality or program functioning may be compromised; e.g.,
Procedures and/or case record documentation need significant strengthening; or
Procedures are not well-understood or used appropriately; or
Timeframes are often missed; or
Several client records are missing important information; or
Client participation is inconsistent.
Implementation of the standard is minimal or there is no evidence of implementation at all, as noted in the ratings for the Practice Standards; e.g.,
No written procedures, or procedures are clearly inadequate or not being used; or
Documentation is routinely incomplete and/or missing.
Program curriculum or sample daily program schedule
Community resource and referral list
Interviews may include:
Review case records
Observe the program
The program offers at least two of the following services:
counselling or supportive therapy, including individual therapy, group therapy, and family therapy;
community-based activities; and
If the organization primarily acts as a coordinator rather than as a provider, as might be the case for Wraparound services, then they should document which of the services are provided by the partnering organizations.
Core service components focus on helping youth improve and manage the quality of their lives by supporting the following:
development of self-care and activities of daily living skills, such as personal hygiene and nutrition;
medication compliance and an understanding of how to manage their illness/condition;
socialization and effective communication;
recreational and leisure time activities;
organizational skills management;
conflict skill training;
management of finances, if age appropriate; and
vocational and/or educational development, depending on the age of the youth.
The program offers youth a variety of opportunities to achieve service goals through individual, group, and/or milieu activities focused on:
learning how to relate positively to others;
anticipating and controlling behaviours that interfere with inclusion in the community;
experiencing peer support and feedback;
developing personal awareness and boundaries;
engaging in positive problem solving methods;
building on strengths and enhancing self-reliance and productivity; and
celebrating competence and success.
The organization directly provides, coordinates, or formally arranges for:
24-hour crisis intervention;
crisis residential and other emergency services;
inpatient and outpatient psychiatric services;
medical and dental services;
integrated mental health and substance use education and services;
education-related services and assistance;
employment and life skills training; and
legal advocacy and representation.
The families/primary caregivers of youth are offered or referred to community services, including: