Standards for Canadian organizations

2020 Edition

Youth Custody Services (CA-YCS) 13: Living and Service Environment

Youth reside and receive services in safe, appropriate settings that meet their basic needs.
2020 Edition

Currently viewing: YOUTH CUSTODY SERVICES (CA-YCS)

VIEW THE STANDARDS

Purpose

Youth Custody Services promote public safety by providing youth with a supportive, structured setting that helps them address their needs and develop the attitudes and skills needed to make responsible choices, avoid negative behaviours, and become productive, connected, and law-abiding citizens.
1
All elements or requirements outlined in the standard are evident in practice, as indicated by full implementation of the practices outlined in the Practice Standards.
2
Practices are basically sound but there is room for improvement, as noted in the ratings for the Practice Standards; e.g.,
  • Minor inconsistencies and not yet fully developed practices are noted; however, these do not significantly impact service quality; or
  • Procedures need strengthening; or
  • With few exceptions, procedures are understood by staff and are being used; or
  • For the most part, established timeframes are met; or
  • Proper documentation is the norm and any issues with individual staff members are being addressed through performance evaluations and training; or
  • Active client participation occurs to a considerable extent.
3
Practice requires significant improvement, as noted in the ratings for the Practice Standards. Service quality or program functioning may be compromised; e.g.,
  • Procedures and/or case record documentation need significant strengthening; or
  • Procedures are not well-understood or used appropriately; or
  • Timeframes are often missed; or
  • Several client records are missing important information; or
  • Client participation is inconsistent. 
4
Implementation of the standard is minimal or there is no evidence of implementation at all, as noted in the ratings for the Practice Standards; e.g.,
  • No written procedures, or procedures are clearly inadequate or not being used; or 
  • Documentation is routinely incomplete and/or missing.      
Self-Study EvidenceOn-Site EvidenceOn-Site Activities
No Self-Study Evidence
No On-Site Evidence
  • Interviews may include:
    1. Program director
    2. Relevant personnel
    3. Youth served and their families
  • Observe program site

Fundamental Practice

CA-YCS 13.01

The organization meets youths’ basic needs by providing:
  1. rooms that are large enough to allow for comfortable movement during in-room activities;
  2. appropriate sleeping accommodations, including a clean, covered mattress, a pillow, and sufficient clean linens and blankets;
  3. sufficient access to facilities and supplies for toileting, bathing, and personal hygiene; and
  4. clean and appropriate clothing.

CA-YCS 13.02

Sufficient and appropriate space, materials, and furnishings are available for:
  1. dining;
  2. exercise;
  3. on-site services, including treatment, education, and other programming;
  4. recreation and leisure;
  5. visits with family members;
  6. meetings with attorneys and other professionals;
  7. administrative support functions, food preparation, housekeeping, laundry, maintenance, and storage, including storage of personal items youth are not permitted to keep in their living space; and
  8. meeting the needs of on-duty personnel, including private sleeping accommodations for personnel who sleep at the facility, if applicable.

CA-YCS 13.03

The living and service environments are:
  1. homelike and non-institutional, to the extent possible and appropriate; and
  2. sensitive to and supportive of youth regardless of their age, developmental level, language, disability, gender and gender identity, culture, ethnic heritage, religion, socioeconomic status, and sexual orientation.
Examples: Organizations may strive to make the environment homelike and non-institutional by, for example, allowing youth to personalize their sleeping areas and contribute to decisions about how to make living areas comfortable and reflective of youths’ interests and diversity.

CA-YCS 13.04

The organization allows for privacy in bathrooms and sleeping areas, to the extent possible and appropriate.