Youth Custody Services promote public safety by providing youth with a supportive, structured setting that helps them address their needs and develop the attitudes and skills needed to make responsible choices, avoid negative behaviours, and become productive, connected, and law-abiding citizens.
All elements or requirements outlined in the standard are evident in practice, as indicated by full implementation of the practices outlined in the Practice Standards.
Logic models have been implemented for all programs and the organization has identified at least two outcomes for all its programs.
Practices are basically sound but there is room for improvement, as noted in the ratings for the Practice Standards; e.g.,
Procedures need strengthening; or
With few exceptions, procedures are understood by staff and are being used; or
Logic models need improvement or clarification; or
Logic models are still under development for some of its programs, but are completed for all high-risk programs such as protective services, foster care, residential treatment, etc.; or
At least one client outcome has been identified for all of its programs; or
All but a few staff have been trained on use of therapeutic interventions and training is scheduled for the rest; or
With few exceptions the policy on prohibited interventions is understood by staff, or the written policy needs minor clarification.
Practice requires significant improvement, as noted in the ratings for the Practice Standards. Service quality or program functioning may be compromised; e.g.,
Procedures and/or case record documentation need significant strengthening; or
Procedures are not well-understood or used appropriately; or
Logic models need significant improvement; or
Logic models are still under development for a majority of programs; or
A logic model has not been developed for one or more high-risk programs; or
Outcomes have not been identified for one or more programs; or
Several staff have not been trained on the use of therapeutic interventions; or
There are gaps in monitoring of therapeutic interventions, as required; or
There is no process for identifying risks associated with use of therapeutic interventions; or
Policy on prohibited interventions does not include at least one of the required elements.
Implementation of the standard is minimal or there is no evidence of implementation at all, as noted in the ratings for the Practice Standards; e.g.,
Logic models have not been developed or implemented; or
Outcomes have not been identified for any programs; or
There is no written policy or procedures for the use of therapeutic interventions; or
Procedures are clearly inadequate or not being used; or
Documentation on therapeutic interventions is routinely incomplete and/or missing; or
There is evidence that clients have been harmed by inappropriate or unmonitored use of therapeutic interventions.
Program logic model that includes a list of outcomes being measured
Procedures for the use of therapeutic interventions
Policy for prohibited interventions
Training curricula that addresses therapeutic interventions
Documentation of training and/or certification related to therapeutic interventions
Interviews may include:
A program logic model, or equivalent framework, identifies:
needs the program will address;
available human, financial, organizational, and community resources (i.e. inputs);
program activities intended to bring about desired results;
program outputs (i.e. the size and scope of services delivered);
desired outcomes (i.e. the changes you expect to see in service recipients); and
expected long-term impact on the organization, community, and/or system.
The program logic model should demonstrate a commitment to youth rehabilitation and reintegration, and identify how the services, support, and supervision provided will meet the needs of youth while simultaneously protecting the safety of their families, the community, their peers at the program, and personnel.