All elements or requirements outlined in the standard are evident in practice, as indicated by full implementation of the practices outlined in the Practice Standards.
Practices are basically sound but there is room for improvement, as noted in the ratings for the Practice Standards; e.g.,
Minor inconsistencies and not yet fully developed practices are noted; however, these do not significantly impact service quality; or
Procedures need strengthening; or
With few exceptions, procedures are understood by staff and are being used; or
For the most part, established timeframes are met; or
Proper documentation is the norm and any issues with individual staff members are being addressed through performance evaluations and training; or
Active client participation occurs to a considerable extent.
Practice requires significant improvement, as noted in the ratings for the Practice Standards. Service quality or program functioning may be compromised; e.g.,
Procedures and/or case record documentation need significant strengthening; or
Procedures are not well-understood or used appropriately; or
Timeframes are often missed; or
Several client records are missing important information; or
Client participation is inconsistent.
Implementation of the standard is minimal or there is no evidence of implementation at all, as noted in the ratings for the Practice Standards; e.g.,
No written procedures, or procedures are clearly inadequate or not being used; or
Documentation is routinely incomplete and/or missing.
Placement and follow-up procedures
Procedures for referring individuals to services
Sample labour market information provided to job seekers
Training curricula or other informational materials on job search strategies
Community resource and referral list including support service providers
Interviews may include:
Review case records
The organization provides the job seeker with current labour market information, consistent with their employment objectives, including current job listings with salary levels and opportunities for advancement.
The organization supports the job seeker’s search for employment by helping him or her develop a job search strategy and improve job search skills including:
interview and negotiation techniques; and
accessing online resources.
To promote job retention, the organization:
offers varied placement opportunities;
encourages job seekers to pursue living wage jobs;
links job seekers to appropriate work supports;
provides job placements with potential for advancement; and
provides job seekers, either directly or by referral, with needed support services designed to reduce barriers to job retention.
Examples: Work supports are federally and provincially funded programs that provide assistance to low-income families. Examples of work supports include public assistance and subsidized medical, education, and housing.
Examples: Common barriers to job retention include:
inaccessible or unreliable transportation;
insufficient benefits or income;
social isolation on the job;
lack of dependable childcare;
the continued use of alcohol or drugs; and
a lack of affordable and dependable housing.
Following a placement, the organization:
follows up with both the employer and the employee to assess the appropriateness of the placement and address any emerging issues with placed workers; and
continues follow-up and support services as appropriate to the identified needs of the individual and the employer.