Standards for Canadian organizations

2020 Edition

Vocational Rehabilitation Services (CA-VOC) 6: Vocational Evaluation Services

The organization provides persons served with a written vocational evaluation that highlights the individual’s skills, aptitudes, preferences, abilities, and special needs.
NA The organization does not provide vocational evaluation services.
2020 Edition

Currently viewing: VOCATIONAL REHABILITATION SERVICES (CA-VOC)

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Purpose

Individuals with disabilities who receive vocational rehabilitation services achieve increased community integration, social inclusion, and self-determination through the realization of their vocational goals.
1
All elements or requirements outlined in the standard are evident in practice, as indicated by full implementation of the practices outlined in the Practice Standards.
2
Practices are basically sound but there is room for improvement, as noted in the ratings for the Practice Standards; e.g.,
  • Minor inconsistencies and not yet fully developed practices are noted; however, these do not significantly impact service quality; or
  • Procedures need strengthening; or
  • With few exceptions, procedures are understood by staff and are being used; or
  • For the most part, established timeframes are met; or
  • Proper documentation is the norm and any issues with individual staff members are being addressed through performance evaluations and training; or
  • Active client participation occurs to a considerable extent.
3
Practice requires significant improvement, as noted in the ratings for the Practice Standards. Service quality or program functioning may be compromised; e.g.,
  • Procedures and/or case record documentation need significant strengthening; or
  • Procedures are not well-understood or used appropriately; or
  • Timeframes are often missed; or
  • Several client records are missing important information; or
  • Client participation is inconsistent. 
4
Implementation of the standard is minimal or there is no evidence of implementation at all, as noted in the ratings for the Practice Standards; e.g.,
  • No written procedures, or procedures are clearly inadequate or not being used; or 
  • Documentation is routinely incomplete and/or missing.      
Self-Study EvidenceOn-Site EvidenceOn-Site Activities
  • Procedures used to evaluate skills, aptitudes, preferences, abilities, and special needs
  • Copy of evaluation tool(s)
No On-Site Evidence
  • Interviews may include:
    1. Program director
    2. Relevant personnel
    3. Persons served
  • Review case records

CA-VOC 6.01

The organization builds on the vocational assessment, combining it with other relevant information including medical, psychological, social, cultural, educational, and financial data, to develop a real or simulated work experience that:
  1. identifies strengths and areas in need of improvement;
  2. evaluates learning styles; and
  3. provides an opportunity for the individual to explore vocational options.

CA-VOC 6.02

The organization evaluates work-related behaviours by observing the service recipient's ability to work as a member of a team and his or her work habits, such as dependability, punctuality, attention to detail, initiative, and perseverance.