Supervised Visitation and Exchange Services enable children to maintain connections with parents with whom they are not living by protecting the physical and emotional safety of the children and their families.
Examples: Services typically continue until parents terminate services or the authorization from the court or referring agency expires or is withdrawn, unless the organization deems it necessary to terminate services earlier. Reasons for terminating a case early include safety concerns that the organization cannot manage, unpaid program fees, failure to comply with program rules, and excessive demand on resources.
Upon case closing the organization notifies the family and their attorneys, and provides all parties with the reason the case has been closed.
If an organization is contractually prohibited from closing a case without prior approval from the court or referring agency, it should at least have the discretion to temporarily suspend services while seeking the referral source’s permission to close the case. In this scenario both the family and referral source should be notified when the case is suspended, and the family should be notified again when the case is closed.