Refugee Resettlement Services (CA-RRS) 4: Intake and Assessment
The organization's intake and assessment practices ensure that service recipients receive prompt and responsive access to appropriate services.
COA acknowledges that organizational involvement in the screening process is dependent on referral systems and contractual obligations. For the purpose of meeting the intent of the standards, organizations must provide self-study evidence, through procedures, that demonstrate their role and responsibilities in ensuring that components of the screening and intake process reflect these practices.
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Refugees acquire the cross-cultural information, skills, and social support network needed to gain stability, make a positive personal and social adjustment, maintain family connections and well-being, and achieve educational, economic and civic participation goals.