Comprehensive, systematic, and effective risk prevention and management practices sustain the organization's ability to positively impact the communities and people it serves by reducing its risk, loss, and liability exposure.
The organization's practices fully meet the standard, as indicated by full implementation of the practices outlined in the CA-RPM 2 Practice standards.
Practices are basically sound but there is room for improvement, as noted in the ratings for the CA-RPM 2 Practice standards.
Practice requires significant improvement, as noted in the ratings for the CA-RPM 2 Practice standards.
Implementation of the standard is minimal or there is no evidence of implementation at all, as noted in the ratings for the CA-RPM 2 standards.
Procedures for quarterly review of immediate and ongoing risks
Procedures for investigation and review of critical incidents
Quarterly risk management reports
Results of independent investigations of critical incidents
Governing body and management meeting minutes where risk prevention and management activities are reviewed
Interviews may include:
The organization conducts a quarterly review of immediate and ongoing risks that includes a review of incidents, critical incidents, accidents, and grievances including the following, as appropriate to the program or service:
facility safety issues;
serious illness, injuries, and deaths;
situations where a person was determined to be a danger to himself/herself or others;
service modalities or other organizational practices that involve risk or limit freedom of choice; and
the use of restrictive behaviour management interventions, such as seclusion and restraint.
In credit counseling organizations, only elements (a) through (c) could potentially apply.
In employee assistance programs, only elements (a) through (c) could potentially apply.
Examples: Root cause analysis can be a useful approach to reviewing serious incidents and accidents. Root cause analysis is a term used to describe a variety of techniques used by organizations to identify the cause of a problem and determine how to prevent that problem from recurring.