Standards for Canadian organizations

2020 Edition

Human Resources (CA-HR) 1: Human Resources Planning

The organization assesses its workforce as part of annual planning and prepares for future needs by:
  1. comparing the composition of its current workforce, including number of employees, skills, demographics, and cultural characteristics, with projected workforce needs; and
  2. determining how to close gaps, when needed, through recruitment, training, leadership development, and/or outsourcing.
2020 Edition

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Purpose

The organization’s human resources practices attract and retain a competent and qualified workforce that contributes to service recipient satisfaction and positive service delivery results and supports the achievement of the organization’s mission and strategic goals.
Examples: If the analysis indicates that the organization’s employment patterns are not reflective of the community, the organization can develop a plan that includes, for example, goals for recruitment, professional development, etc.
Note: Please see the Workforce Assessment and Planning Tip Sheet for additional guidance on this standard. 
1
The organization's practices reflect full implementation of the standard.
2
Practices are basically sound but there is room for improvement; e.g.,
  • The workforce assessment is conducted but is not effectively integrated into annual planning; or
  • Strategies for closing identified gaps need improvement.
3
Practice requires significant improvement; e.g.,
  • The organization has not assessed workforce needs for more than two years; or
  • The assessment only addresses some of the programs or services; or
  • The assessment indicates significant gaps but the organization has not taken steps to address them.
4
Implementation of the standard is minimal or there is no evidence that an analysis has been conducted within the past four years.
Self-Study EvidenceOn-Site EvidenceOn-Site Activities
  • Assessment of workforce needs
  • Community Demographic Profile
  • A list of administrative and management personnel by department that includes: 
    1. name; 
    2. title; 
    3. degree held and/or other credentials; 
    4. role (e.g. employee, volunteer, or contractor).
No On-Site Evidence
  • Interviews may include:
    1. CEO
    2. HR Director
    3. Program/department directors