Families participating in Child and Family Development and Support Services gain new competencies, improve child health and well-being, improve family functioning, and make family-community connections.
Examples: Other providers that may serve families in need of services include, but are not limited to, hospitals and health departments.
When the organization provides outreach directly to families, outreach strategies may include, but are not limited to:
announcements at community programs and events;
distributing information packets in places where families naturally congregate (e.g., schools, libraries, and faith-based institutions); and
drop-in visits to the home.
Families are screened and informed about:
how well their request matches the organization's services; and
what services will be available and when.
NAAnother organization is responsible for screening, as defined in a contract.
Prompt, responsive intake practices:
gather information necessary to identify critical service needs and/or determine when a more intensive service is necessary;
give priority to urgent needs and emergency situations;
support timely initiation of services; and
provide placement on a waiting list or referral to appropriate resources when individuals cannot be served or cannot be served promptly.
Family members participate in an individualized, culturally and linguistically responsive assessment that is:
completed within established timeframes;
updated as needed based on the needs of the family; and
focused on information pertinent for meeting service requests and objectives.
NAThe organization provides only parent education groups.
Standardized assessment tools are used to:
identify family strengths and protective factors;
assess for needs and risk factors associated with poor child, individual, and family outcomes; and
assess child development, including strengths, needs, challenges, functional status, and social competence.
Service providers should work with families to better understand a child’s strengths and needs, and informed clinical opinion can be used when standardized measures will not accurately reflect a child’s developmental status.