Standards for Canadian organizations
2020 Edition
Child and Family Development and Support Services Definition
Purpose
Families participating in Child and Family Development and Support Services gain new competencies, improve child health and well-being, improve family functioning, and make family-community connections.Definition
Child and Family Development and Support Services address the needs of the family as a whole and are based in the homes, neighbourhoods, and communities of families who need help promoting positive development, meeting challenges, and preventing adverse outcomes.
2020 Edition
Currently viewing: CHILD AND FAMILY DEVELOPMENT AND SUPPORT SERVICES (CA-CFD)
- CA-CFD - Definition
- CA-CFD 1 - Client-Centered Logic Model
- CA-CFD 2 - Personnel
- CA-CFD 3 - Intake and Assessment
- CA-CFD 4 - Service Planning and Monitoring
- CA-CFD 5 - Family-Focused Approach to Service
- CA-CFD 6 - Health Services
- CA-CFD 7 - Family Support Services
- CA-CFD 8 - Parent Education Services
- CA-CFD 9 - Positive Child Development Services
- CA-CFD 10 - Early Intervention Services
- CA-CFD 11 - Case Closing and Aftercare
VIEW THE STANDARDS
- Administration and Management Standards
- For-Profit Administration and Financial Management (CA-AFM)
- CA-AFM - Introduction
- CA-AFM 1 - Purpose
- CA-AFM 2 - Strategic and Annual Planning
- CA-AFM 3 - Community Involvement and Advocacy
- CA-AFM 4 - Administrative Oversight
- CA-AFM 5 - Conflict of Interest
- CA-AFM 6 - Protection of Reporters of Suspected Misconduct
- CA-AFM 7 - Internal Control Environment
- CA-AFM 8 - Revenue and Investments
- CA-AFM 9 - Financial Planning
- CA-AFM 10 - Financial Accountability
- CA-AFM 11 - Financial Management
- CA-AFM 12 - Fundraising
- Financial Management (CA-FIN)
- Governance (CA-GOV)
- CA-GOV - Introduction
- CA-GOV 1 - Mission
- CA-GOV 2 - Strategic and Annual Planning
- CA-GOV 3 - Community Involvement and Advocacy
- CA-GOV 4 - Organization of the Governing Body
- CA-GOV 5 - Governing Body Responsibilities
- CA-GOV 6 - Organization Leadership
- CA-GOV 7 - Conflict of Interest
- CA-GOV 8 - Protection of Reporters of Suspected Misconduct
- Human Resources (CA-HR)
- Performance and Quality Improvement (CA-PQI)
- Risk Prevention and Management (CA-RPM)
- CA-RPM - Introduction
- CA-RPM 1 - Legal and Regulatory Compliance
- CA-RPM 2 - Risk Prevention and Management
- CA-RPM 3 - Insurance Protection
- CA-RPM 4 - Technology and Information Management
- CA-RPM 5 - Security of Information
- CA-RPM 6 - Contracts and Service Agreements
- CA-RPM 7 - Quality Monitoring of Contracted Social and Human Services
- Administration and Management (CP-AM)
- CP-AM - Introduction
- CP-AM 1 - Mission
- CP-AM 2 - Implementing Public Authority/Agency-Wide Change
- CP-AM 3 - Authority/Agency Leadership
- CP-AM 4 - Community and Provider Engagement
- CP-AM 5 - Service Array and Resource Development
- CP-AM 6 - Conflict of Interest
- CP-AM 7 - Protection of Reporters of Suspected Misconduct
- Financial Management (CP-FIN)
- For-Profit Administration and Financial Management (CA-AFM)
- Service Delivery Administration Standards
- Administrative and Service Environment (CA-ASE)
- Behaviour Support and Management (CA-BSM)
- CA-BSM - Introduction
- CA-BSM 1 - Oversight of Restrictive Behaviour Management Interventions
- CA-BSM 2 - Behaviour Support and Management Practices
- CA-BSM 3 - Restrictive Behaviour Management Intervention Training
- CA-BSM 4 - Restrictive Behaviour Management Interventions
- CA-BSM 5 - Documentation and Debriefing
- Client Rights (CA-CR)
- Program Administration (CA-PRG)
- CA-PRG - Introduction
- CA-PRG 1 - Case Records
- CA-PRG 2 - Access to Case Records
- CA-PRG 3 - Medication Control and Administration
- CA-PRG 4 - Technology-based Service Delivery
- CA-PRG 5 - Services for Persons with Intellectual and Developmental Disabilities
- CA-PRG 6 - Personnel Training for Intellectual and Developmental Disabilities Services
- Training and Supervision (CA-TS)
- Service Standards
- Adult Day Services (CA-AD)
- Adult Foster Care (CA-AFC)
- CA-AFC - Definition
- CA-AFC 1 - Client-Centered Logic Model
- CA-AFC 2 - Personnel
- CA-AFC 3 - Intake and Assessment
- CA-AFC 4 - Caregiver Recruitment and Assessment
- CA-AFC 5 - Home Assessment
- CA-AFC 6 - Placement Planning
- CA-AFC 7 - Caregiver Training and Support
- CA-AFC 8 - Placement Monitoring and Reassessment
- CA-AFC 9 - Case Closing and Aftercare
- Adoption Services (CA-AS)
- CA-AS - Definition
- CA-AS 1 - Client-Centered Logic Model
- CA-AS 2 - Personnel
- CA-AS 3 - Outreach and Orientation
- CA-AS 4 - Service and Permanency Planning and Adoption Service Contracts
- CA-AS 5 - Birth Parent Assessments and Child Background Studies
- CA-AS 6 - Home Study Practice
- CA-AS 7 - Training for Prospective Adoptive Parents
- CA-AS 8 - Consents, Matching, Referral, and Placement
- CA-AS 9 - Preparation and Support for Placement
- CA-AS 10 - Temporary Care for Children Awaiting Placement
- CA-AS 11 - Post-Placement and Post-Adoption Support and Family Preservation
- CA-AS 12 - Adoption Program Administration
- Child and Family Development and Support Services (CA-CFD)
- CA-CFD - Definition
- CA-CFD 1 - Client-Centered Logic Model
- CA-CFD 2 - Personnel
- CA-CFD 3 - Intake and Assessment
- CA-CFD 4 - Service Planning and Monitoring
- CA-CFD 5 - Family-Focused Approach to Service
- CA-CFD 6 - Health Services
- CA-CFD 7 - Family Support Services
- CA-CFD 8 - Parent Education Services
- CA-CFD 9 - Positive Child Development Services
- CA-CFD 10 - Early Intervention Services
- CA-CFD 11 - Case Closing and Aftercare
- Case Management (CA-CM)
- Crisis Response and Information Services (CA-CRI)
- Counselling, Support, and Education Services (CA-CSE)
- Day Treatment Services (CA-DTX)
- CA-DTX - Definition
- CA-DTX 1 - Client-Centered Logic Model
- CA-DTX 2 - Personnel
- CA-DTX 3 - Intake and Assessment
- CA-DTX 4 - Service Planning and Monitoring
- CA-DTX 5 - Interdisciplinary Program
- CA-DTX 6 - Services for Families
- CA-DTX 7 - Education Services
- CA-DTX 8 - Substance Abuse Services
- CA-DTX 9 - Care and Supervision
- CA-DTX 10 - Case Closing and Aftercare
- Domestic Violence Services (CA-DV)
- CA-DV - Definition
- CA-DV 1 - Client-Centered Logic Model
- CA-DV 2 - Personnel
- CA-DV 3 - Access to Service
- CA-DV 4 - Intake, Assessment, and Safety Planning
- CA-DV 5 - Service Planning and Monitoring
- CA-DV 6 - Advocacy and Support Services
- CA-DV 7 - Promoting Child Well-Being
- CA-DV 8 - Crisis Hotline
- CA-DV 9 - Rights of Shelter and Safe Home Residents
- CA-DV 10 - Shelter and Safe Home Facilities
- CA-DV 11 - Case Closing and Aftercare
- Employee Assistance Program Services (CA-EAP)
- CA-EAP - Definition
- CA-EAP 1 - Client-Centered Logic Model
- CA-EAP 2 - Personnel
- CA-EAP 3 - Access to Service
- CA-EAP 4 - Internal EAP/Parent Company Relations
- CA-EAP 5 - Program Implementation and Contract Management
- CA-EAP 6 - Contractor Accountability
- CA-EAP 7 - Record-Keeping
- CA-EAP 8 - Assessment and Action Planning
- CA-EAP 9 - Service Elements
- CA-EAP 10 - Work-Life Services
- CA-EAP 11 - Case Closing
- Early Childhood Education (CA-ECE)
- CA-ECE - Definition
- CA-ECE 1 - Child-Centered Logic Model
- CA-ECE 2 - Personnel
- CA-ECE 3 - Enrollment
- CA-ECE 4 - Parental Involvement and Support
- CA-ECE 5 - Health and Safety
- CA-ECE 6 - Classroom Environment
- CA-ECE 7 - Promoting Quality Relationships with Teaching Staff and Peers
- CA-ECE 8 - Developmental and Educational Activities
- CA-ECE 9 - Caring for Children with Special Needs
- CA-ECE 10 - Child Supervision
- CA-ECE 11 - Transition
- CA-ECE 12 - Oversight of Family Child Care Homes
- Experiential Education Supplement (CA-EES)
- Financial Education and Counselling Services (CA-FEC)
- CA-FEC - Definition
- CA-FEC 1 - Client-Centered Logic Model
- CA-FEC 2 - Personnel
- CA-FEC 3 - Service Initiation
- CA-FEC 4 - Development of an Action Plan
- CA-FEC 5 - Financial Education and Counselling Services
- CA-FEC 6 - Housing Counselling and Education Services
- CA-FEC 7 - Debt Management Plans
- CA-FEC 8 - Administration of the Debt Management Plan
- CA-FEC 9 - Creditor Relations
- CA-FEC 10 - Referrals and System Collaborations
- CA-FEC 11 - Client File Review
- CA-FEC 12 - Business Ethics
- Family Foster Care and Kinship Care (CA-FKC)
- CA-FKC - Definition
- CA-FKC 1 - Client-Centered Logic Model
- CA-FKC 2 - Personnel
- CA-FKC 3 - Initial Assessment
- CA-FKC 4 - Comprehensive Assessment
- CA-FKC 5 - Service Planning
- CA-FKC 6 - Child Permanency
- CA-FKC 7 - Child Placement
- CA-FKC 8 - Developing and Maintaining Connections
- CA-FKC 9 - Services for Parents
- CA-FKC 10 - Services for Children and Youth
- CA-FKC 11 - Physical and Mental Healthcare
- CA-FKC 12 - Supports and Services for Expectant and Parenting Youth
- CA-FKC 13 - Treatment Foster Care
- CA-FKC 14 - Worker Contact and Monitoring
- CA-FKC 15 - Transition to Adulthood
- CA-FKC 16 - Family Reunification
- CA-FKC 17 - Resource Family Recruitment
- CA-FKC 18 - Resource Family Assessment and Approval
- CA-FKC 19 - Resource Family Training and Preparation
- CA-FKC 20 - Resource Family Use of Physical Interventions
- CA-FKC 21 - Resource Family Development, Support, and Retention
- CA-FKC 22 - Respite Care
- CA-FKC 23 - Case Closing and Aftercare
- Family Preservation and Stabilisation Services (CA-FPS)
- CA-FPS - Definition
- CA-FPS 1 - Client-Centered Logic Model
- CA-FPS 2 - Personnel
- CA-FPS 3 - Intake and Assessment
- CA-FPS 4 - Service Planning and Monitoring
- CA-FPS 5 - Family-Focused Approach to Service Delivery
- CA-FPS 6 - Family Supports, Services, and Interventions
- CA-FPS 7 - Assessing Safety and the Need for Out-of-Home Care
- CA-FPS 8 - Case Closing and Aftercare
- Group Living Services (CA-GLS)
- CA-GLS - Definition
- CA-GLS 1 - Client-Centered Logic Model
- CA-GLS 2 - Personnel
- CA-GLS 3 - Access to Service
- CA-GLS 4 - Intake and Assessment
- CA-GLS 5 - Family Involvement
- CA-GLS 6 - Service Planning and Monitoring
- CA-GLS 7 - Child Permanency
- CA-GLS 8 - Group Living Program
- CA-GLS 9 - Healthcare Services
- CA-GLS 10 - Education Services
- CA-GLS 11 - Community and Social Connections
- CA-GLS 12 - Services for Pregnant and Parenting Residents
- CA-GLS 13 - Substance Abuse Services
- CA-GLS 14 - Residential Facilities
- CA-GLS 15 - Privacy Provisions
- CA-GLS 16 - Care and Supervision
- CA-GLS 17 - Transition from the Service System
- CA-GLS 18 - Case Closing and Aftercare
- Generic Service Summary Supplement (CA-GSS)
- Home Care and Support Services (CA-HCS)
- CA-HCS - Definition
- CA-HCS 1 - Client-Centered Logic Model
- CA-HCS 2 - Personnel
- CA-HCS 3 - Requirements for Personnel Providing Services to Individuals with Special Needs
- CA-HCS 4 - Access to Services
- CA-HCS 5 - Intake
- CA-HCS 6 - Assessment Based Care Planning and Coordination
- CA-HCS 7 - Care Monitoring
- CA-HCS 8 - Coordinated Home Management, Activities of Daily Living, and Health Services
- CA-HCS 9 - Case Closing and Aftercare
- Housing Stabilisation and Community Living Services (CA-HSCL)
- CA-HSCL - Definition
- CA-HSCL 1 - Client-Centered Logic Model
- CA-HSCL 2 - Personnel
- CA-HSCL 3 - Intake and Assessment
- CA-HSCL 4 - Service Planning and Monitoring
- CA-HSCL 5 - Service Components
- CA-HSCL 6 - Services for Pregnant and Parenting Families
- CA-HSCL 7 - The Rights of Service Recipients
- CA-HSCL 8 - Case Closing and Aftercare
- Intellectual and Developmental Disabilities Services (CA-IDDS)
- CA-IDDS - Definition
- CA-IDDS 1 - Client-Centered Logic Model
- CA-IDDS 2 - Personnel
- CA-IDDS 3 - Intake and Assessment
- CA-IDDS 4 - Service Planning and Monitoring
- CA-IDDS 5 - Social Inclusion and Community Participation
- CA-IDDS 6 - Assistive Technology
- CA-IDDS 7 - Support Services for Family and Caregivers
- CA-IDDS 8 - Case Closing and Aftercare
- Mental Health and/or Substance Use Services (CA-MHSU)
- CA-MHSU - Definition
- CA-MHSU 1 - Client-Centered Logic Model
- CA-MHSU 2 - Personnel
- CA-MHSU 3 - Intake and Assessment
- CA-MHSU 4 - Service Planning and Monitoring
- CA-MHSU 5 - Clinical Counselling
- CA-MHSU 6 - Therapeutic Services
- CA-MHSU 7 - Medical Care and Clinical Support Team
- CA-MHSU 8 - Ambulatory Detoxification Treatment
- CA-MHSU 9 - Care Coordination
- CA-MHSU 10 - Support Services
- CA-MHSU 11 - Case Closing and Aftercare
- Mentoring Services (CA-MS)
- Outreach Services (CA-OS)
- Out-of-School Time Services (CA-OST)
- CA-OST - Definition
- CA-OST 1 - Child/Youth-Centered Logic Model
- CA-OST 2 - Personnel
- CA-OST 3 - Access and Enrollment
- CA-OST 4 - Building Supportive Relationships Between Program Participants and Adults
- CA-OST 5 - Promoting Positive Behaviours and Healthy Peer Relationships
- CA-OST 6 - Positive Approaches to Guiding Behaviour
- CA-OST 7 - Family Connections
- CA-OST 8 - Community Relationships and Partnerships
- CA-OST 9 - Programming and Activities
- CA-OST 10 - Programming and Activities: Arts Education and Enrichment
- CA-OST 11 - Programming and Activities: Health and Wellness
- CA-OST 12 - Programming and Activities: Academic Enrichment and Skill Development
- CA-OST 13 - Programming and Activities: Homework Help and/or Tutoring
- CA-OST 14 - Programming and Activities: College and Career Readiness
- CA-OST 15 - Programming and Activities: Mentoring
- CA-OST 16 - Indoor Environment and Materials
- CA-OST 17 - Outdoor Environment and Materials
- CA-OST 18 - Health and Safety
- CA-OST 19 - Supervision
- Pregnancy Support Services (CA-PS)
- CA-PS - Definition
- CA-PS 1 - Client-Centered Logic Model
- CA-PS 2 - Personnel
- CA-PS 3 - Intake and Assessment
- CA-PS 4 - Service Planning and Monitoring
- CA-PS 5 - Pregnancy Options Counseling/Birth Options Counselling
- CA-PS 6 - Health Services
- CA-PS 7 - Education Services
- CA-PS 8 - Promoting Positive Life Course Development
- CA-PS 9 - Case Closing and Aftercare
- Psychiatric Rehabilitation Services (CA-PSR)
- Respite Care (CA-RC)
- CA-RC - Definition
- CA-RC 1 - Client-Centered Logic Model
- CA-RC 2 - Personnel
- CA-RC 3 - Access to Services
- CA-RC 4 - Intake and Assessment
- CA-RC 5 - Service Planning and Monitoring
- CA-RC 6 - Care and Supervision
- CA-RC 7 - Service Environment
- CA-RC 8 - Short Term Residential Respite and Crisis Nursery Services
- CA-RC 9 - Case Closing
- Refugee Resettlement Services (CA-RRS)
- Residential Treatment Services (CA-RTX)
- CA-RTX - Definition
- CA-RTX 1 - Client-Centered Logic Model
- CA-RTX 2 - Personnel
- CA-RTX 3 - Access to Service
- CA-RTX 4 - Intake and Assessment
- CA-RTX 5 - Family Involvement
- CA-RTX 6 - Service Planning and Monitoring
- CA-RTX 7 - Child Permanency
- CA-RTX 8 - Coordinated, Individualized Team Approach
- CA-RTX 9 - Service Array
- CA-RTX 10 - Healthcare Services
- CA-RTX 11 - Education Services
- CA-RTX 12 - Community and Social Connections
- CA-RTX 13 - Crisis Stabilisation
- CA-RTX 14 - Services for Pregnant and Parenting Residents
- CA-RTX 15 - Substance Abuse Services
- CA-RTX 16 - Residential Facilities
- CA-RTX 17 - Privacy Provisions
- CA-RTX 18 - Care and Supervision
- CA-RTX 19 - Transition from the Service System
- CA-RTX 20 - Case Closing and Aftercare
- Shelter Services (CA-SH)
- CA-SH - Definition
- CA-SH 1 - Client-Centered Logic Model
- CA-SH 2 - Personnel
- CA-SH 3 - Intake and Assessment
- CA-SH 4 - Service Planning and Monitoring
- CA-SH 5 - The Rights of Service Recipients
- CA-SH 6 - Program Facilities
- CA-SH 7 - Service Components
- CA-SH 8 - Supportive Services
- CA-SH 9 - Youth Shelter Services
- CA-SH 10 - Case Closing and Aftercare
- Supervised Visitation and Exchange Services (CA-SVE)
- CA-SVE - Definition
- CA-SVE 1 - Client-Centered Logic Model
- CA-SVE 2 - Personnel
- CA-SVE 3 - Referral and Screening
- CA-SVE 4 - Intake and Orientation
- CA-SVE 5 - Service Environment
- CA-SVE 6 - Off-Site Supervision
- CA-SVE 7 - Visit and Exchange Management
- CA-SVE 8 - Therapeutic Supervised Visitation
- CA-SVE 9 - Case Documentation, Review, and Reporting
- CA-SVE 10 - Case Closing
- Vocational Rehabilitation Services (CA-VOC)
- CA-VOC - Definition
- CA-VOC 1 - Client-Centered Logic Model
- CA-VOC 2 - Personnel
- CA-VOC 3 - Intake and Assessment
- CA-VOC 4 - Vocational Planning and Monitoring
- CA-VOC 5 - Skill-Development Training
- CA-VOC 6 - Vocational Evaluation Services
- CA-VOC 7 - Work Adjustment Services
- CA-VOC 8 - Job Development Placement Services
- CA-VOC 9 - Supported Employment Services
- CA-VOC 10 - Work Services
- CA-VOC 11 - Case Closing and Aftercare
- Workforce Development and Support Services (CA-WDS)
- CA-WDS - Definition
- CA-WDS 1 - Client-Centered Logic Model
- CA-WDS 2 - Personnel
- CA-WDS 3 - Community Partnerships
- CA-WDS 4 - Assessment-Based Employment Planning and Monitoring
- CA-WDS 5 - Training and Personal Development Services
- CA-WDS 6 - Job Development and Placement Services
- CA-WDS 7 - Financial Literacy
- CA-WDS 8 - Financial Asset Building Services
- Youth Custody Services (CA-YCS)
- CA-YCS - Definition
- CA-YCS 1 - Youth-Centered Logic Model
- CA-YCS 2 - Personnel
- CA-YCS 3 - Intake and Assessment
- CA-YCS 4 - Service Planning and Monitoring
- CA-YCS 5 - Family Connections and Involvement
- CA-YCS 6 - Service Culture
- CA-YCS 7 - Health Services
- CA-YCS 8 - Mental Health Services
- CA-YCS 9 - Services for Substance Use Conditions
- CA-YCS 10 - Education Services
- CA-YCS 11 - Development of Social and Independent Living Skills
- CA-YCS 12 - Workforce Development Services
- CA-YCS 13 - Living and Service Environment
- CA-YCS 14 - Maintaining Safety and Security
- CA-YCS 15 - Planning for Reentry and Aftercare
- CA-YCS 16 - Case Closing and Aftercare
- Youth Independent Living Services (CA-YIL)
- CA-YIL - Definition
- CA-YIL 1 - Client-Centered Logic Model
- CA-YIL 2 - Personnel
- CA-YIL 3 - Intake and Assessment
- CA-YIL 4 - Service Planning and Monitoring
- CA-YIL 5 - Service Coordination for Youth with Special Needs
- CA-YIL 6 - Supportive Housing for Youth in Transition
- CA-YIL 7 - Family, Community, and Workplace Connections
- CA-YIL 8 - Transition from the Service System
- CA-YIL 9 - Case Closing and Aftercare
- Youth Psychosocial Services (CA-YPS)
Note: This section is designed to accommodate a variety of supportive programs for families and their children, including, but not limited to: (1) home visiting programs that deliver support services in families’ homes; (2) early intervention programs for children who have or are at risk for developmental delays; (3) parent education groups; and (4) parent/caregiver focussed intervention programs designed to address child protection issues and/or to reunify out-of-home children with their families. Out-of-home placements can include, but are not limited to, placements in: kinship care, foster care, psychiatric inpatient care, residential treatment, and youth justice facilities.
Organizations providing only parent education groups will complete: CA-CFD 1, CA-CFD 2, CA-CFD 3, and CA-CFD 8.
Organizations providing all other services will complete the following core concept standards relating to general service delivery: CA-CFD 1-5, and CA-CFD 11. They will also complete one or more of the following core concept standards, based on the services their programs provide: CA-CFD 6, CA-CFD 7, CA-CFD 8, CA-CFD 9, and CA-CFD 10. For example, a home visiting program that provides education and support services would complete CA-CFD 7 and CA-CFD 8, whereas a home visiting program that provides health services would complete CA-CFD 6.
Although organizations are only required to implement standards relevant for their program, it is important to: (1) recognize when families have needs or concerns the program is not prepared to address, and (2) connect those families with appropriate resources, services, and supports.
Note: Please see CA-CFD Reference List for a list of resources that informed the development of these standards.
Organizations providing only parent education groups will complete: CA-CFD 1, CA-CFD 2, CA-CFD 3, and CA-CFD 8.
Organizations providing all other services will complete the following core concept standards relating to general service delivery: CA-CFD 1-5, and CA-CFD 11. They will also complete one or more of the following core concept standards, based on the services their programs provide: CA-CFD 6, CA-CFD 7, CA-CFD 8, CA-CFD 9, and CA-CFD 10. For example, a home visiting program that provides education and support services would complete CA-CFD 7 and CA-CFD 8, whereas a home visiting program that provides health services would complete CA-CFD 6.
Although organizations are only required to implement standards relevant for their program, it is important to: (1) recognize when families have needs or concerns the program is not prepared to address, and (2) connect those families with appropriate resources, services, and supports.
Note: Please see CA-CFD Reference List for a list of resources that informed the development of these standards.