Examples: Examples of ways the organization can demonstrate standard implementation include, but are not limited to:
providing basic program information in languages representative of service recipient groups;
proactively reaching out to ensure that all individuals can use its services and fully participate in planning;
hiring sufficient numbers of bilingual personnel or has made arrangements for translators/interpretors for all programs in which confidential interpersonal communication is necessary for adequate service delivery;
ensuring there is a bilingual worker on staff or a translator/interpretor is available for each language group large enough to comprise an average-sized caseload;
offering trained translators or interpreters in non-counseling services when bilingual personnel are not available without depending upon children or other individuals unable to maintain the integrity of the client-provider relationship; and
using assistive technology, such as amplification for deaf or hard of hearing persons or a language telephone line, when appropriate.