Examples: Regarding element (e), an environment that mitigates trauma takes an individualized approach. For example, if an individual’s trauma triggers stress responses to loud, sudden noises then ensuring the individual is in a room not directly off areas of high traffic (such as the living room or kitchen) can help mitigate those responses.
Caregivers are trained or certified, as appropriate, in:
basic first aid and CPR;
medication administration, as appropriate;
the organization’s policies on restrictive interventions and behaviour support and management;
medical or rehabilitative interventions; and
operation of medical equipment when required for an individual’s care.
Medication administration training pertains only to the medicines that are relevant for the service recipients in that household and includes dosage, frequency, side effects, and likelihood and signs of abuse, as well as any other relevant information. If another service provider is responsible for overseeing the individual’s medications, then the organization has procedures in place for ensuring the caregivers receive this information.
Caregivers develop or use the organization’s procedures for responding to emergencies, including accidents, serious illness, fire, and natural and human-caused disaster.
This includes appointing alternative caregivers, if need be.
The organization offers or refers caregivers to:
self-help referrals; and
care coordination resources, as needed.
The care manager works with the caregiver to develop respite plans, which includes identifying backup caregivers, for planned breaks or to tend to unplanned emergencies.