Standards for Canadian organizations

2020 Edition

Adult Day Services (CA-AD) 7: Service Environment

Program activities take place in a safe, supportive setting that fosters personal growth and healthy development.

Interpretation

If the organization offers program activities in a variety of different settings, it should ensure that all settings are safe, supportive, and appropriate to the service population.
2020 Edition

Currently viewing: ADULT DAY SERVICES (CA-AD)

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Purpose

Individuals who participate regularly in Adult Day Services achieve and maintain an optimal level of well-being, functioning and health, and remain in their preferred community residence.
1
All elements or requirements outlined in the standard are evident in practice, as indicated by full implementation of the practices outlined in the Practice Standards.
2
Practices are basically sound but there is room for improvement, as noted in the ratings for the Practice Standards; e.g.,
  • Minor inconsistencies and not yet fully developed practices are noted; however, these do not significantly impact service quality; or
  • Procedures need strengthening; or
  • With few exceptions, procedures are understood by staff and are being used; or
  • For the most part, established timeframes are met; or
  • Proper documentation is the norm and any issues with individual staff members are being addressed through performance evaluations and training; or
  • Active client participation occurs to a considerable extent.
3
Practice requires significant improvement, as noted in the ratings for the Practice Standards. Service quality or program functioning may be compromised; e.g.,
  • Procedures and/or case record documentation need significant strengthening; or
  • Procedures are not well-understood or used appropriately; or
  • Timeframes are often missed; or
  • Several client records are missing important information; or
  • Client participation is inconsistent. 
4
Implementation of the standard is minimal or there is no evidence of implementation at all, as noted in the ratings for the Practice Standards; e.g.,
  • No written procedures, or procedures are clearly inadequate or not being used; or 
  • Documentation is routinely incomplete and/or missing.      
Self-Study EvidenceOn-Site EvidenceOn-Site Activities
  • List of programs and activities
  • Program rules and behavioural expectations
  • Interviews may include:
    1. Program director
    2. Relevant personnel
    3. Persons served
  • Observe facility

CA-AD 7.01

Program space and materials are welcoming, engaging, culturally responsive, and designed to encourage participation.

CA-AD 7.02

The program setting provides adequate space and materials to accommodate a range of functionally appropriate activities.
Examples: Spaces can accommodate a variety of indoor and outdoor activities, including small group activities, large group activities, and socialization with peers.

CA-AD 7.03

Program rules, behavioural expectations, and participant rights and responsibilities are developed with input from individuals enrolled in the program and are enforced in a fair and consistent manner.