Examples: Appropriate measures can include bars on windows, alarm systems, and written policies prohibiting the possession of weapons on the facilities premises except by qualified security and law enforcement personnel.
The organization regularly assesses the safety and security of its facilities and grounds as per the requirements of the standard.
Practices are basically sound but there is room for improvement; e.g.,
Some non-critical recommendations of the safety assessment have not been addressed; or
Safety and communication protocols for off-site workers lack clarity or are somewhat outdated.
Practice requires significant improvement; e.g.,
The organization's approach to assessing safety and security of its facilities and grounds is inconsistent across programs and sites or not thorough, and as a result, appropriate measures are not in place, e.g., staff are not notified in advance when maintenance requires shutting off water, or staff report insufficient lighting in parking areas, or areas in need of repair are not cordoned; or
Communication protocols lack clarity or are outdated; or
Security systems for deterring break-ins are not in place in at least one site.
Implementation of the standard is minimal or there is no evidence of implementation at all; e.g.,
The organization’s buildings, grounds and facilities are unsafe.
The organization trains staff on:
safety procedures and protocols;
potential risks they may encounter on-site, in the community, or in service recipients’ homes; and
self-protection techniques, as necessary.
Element (c) does not apply to credit counseling organizations.