Standards for private organizations

2020 Edition

Adult Protective Services (APS) 3: Community Partnerships

The organization develops and implements a community approach to preventing abuse, neglect, and exploitation, and identifying and protecting vulnerable adults.
2020 Edition

Currently viewing: ADULT PROTECTIVE SERVICES (APS)

VIEW THE STANDARDS

Purpose

Adult Protective Services protect vulnerable adults from exploitation, neglect, and abuse.
1
All elements or requirements outlined in the standard are evident in practice, as indicated by full implementation of the practices outlined in the Practice Standards.
2
Practices are basically sound but there is room for improvement, as noted in the ratings for the Practice Standards; e.g.,
  • Minor inconsistencies and not yet fully developed practices are noted; however, these do not significantly impact service quality; or
  • Procedures need strengthening; or
  • With few exceptions, procedures are understood by staff and are being used; or
  • For the most part, established timeframes are met; or
  • Proper documentation is the norm and any issues with individual staff members are being addressed through performance evaluations and training; or
  • Active client participation occurs to a considerable extent.
3
Practice requires significant improvement, as noted in the ratings for the Practice Standards. Service quality or program functioning may be compromised; e.g.,
  • Procedures and/or case record documentation need significant strengthening; or
  • Procedures are not well-understood or used appropriately; or
  • Timeframes are often missed; or
  • Several client records are missing important information; or
  • Client participation is inconsistent. 
4
Implementation of the standard is minimal or there is no evidence of implementation at all, as noted in the ratings for the Practice Standards; e.g.,
  • No written procedures, or procedures are clearly inadequate or not being used; or 
  • Documentation is routinely incomplete and/or missing.      
Self-Study EvidenceOn-Site EvidenceOn-Site Activities
No Self-Study Evidence
  • Examples of content addressed in the community education program
  • Outreach strategies and informational materials
  • Interviews may include:
    1. Program director
    2. Relevant personnel

 

APS 3.01

The organization makes a systematic effort to educate the community about the needs of vulnerable adults and how they can be protected including:
  1. preventing and recognizing abuse, neglect, and exploitation;
  2. how to report cases of suspected abuse or neglect;
  3. legal responsibilities for mandated reporters; and
  4. services available.

 

APS 3.02

The organization’s leadership works with the leadership of other agencies to identify common issues, develop opportunities for collaboration, and resolve any administrative or inter-organizational issues that hinder service collaboration and use.
Examples: Community partners may include, but are not limited to, courts and law enforcement agencies, mental and physical health providers, domestic violence programs, and substance use services.