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  • COA Benchmarking: Meeting the Need for Data

    In 2016, COA began our 2020 strategic planning process. We talked with and surveyed our network on their

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  • UPDATED: Help, I’m Mandated! Now What? Choosing an Accreditor

    Note: This post was originally published in 2017. Now that it's 2020, we decided to give it an update. The core information remains the same. Social service agencies across the world have voluntarily risen to the challenge of

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  • Business Continuity Planning: Taking it from the Backburner to Front and Center

    A big thank you to Whitney Claire Thomey from the Nonprofit Risk Management Center for this guest post! Certain aspects of the risk management discipline are more compelling than others. It’s easy to see how Enterprise Risk Management

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  • How Nonprofits are Navigating the Uncertainty of the Pandemic

    The most vulnerable members of society have also been the hardest hit by the ramifications of the COVID-19 pandemic. The work of nonprofit organizations serving those populations continued largely uninterrupted over the past several

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  • Mapping Adolescents’ Community Histories

    A big thank you to Ruben Mina, LMSW for this guest post! Can you tell me the history of your community? Can you tell me some histories of your community? Yes, histories. Do you ever ask these questions of adolescents

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  • Finding Success in Partnership

    A big thank you to Shondelle Wills-Bryce, MSW of Sisters Keeping InTouch, inspires, LLC for this guest post! The peace and serenity of a spring morning is undeniable. Take a moment wherever you are and observe the synergy of nature surrounding

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  • Creating Empathy in the Workplace to Provide Better Services

    A big thank you to Catholic Charities of Buffalo, New York for this guest post! We at Catholic Charities Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) Program believe that empathy can create positive change,

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  • Preparing for response to COVID-19

    Protect your clients, protect your staff, protect your organization, protect your community. As the virus that causes COVID-19 continues to have a significant impact on our lives, accredited and in-process organizations have asked us how the

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  • COVID-19 Resources (Extended Version)

    In light of the ongoing coronavirus crisis, we wanted to highlight some of the resources that we provide on our website, and to provide additional ones, as well. Stay up-to-date on everything happening with COA during the pandemic here. No

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  • Chicago House: Applying the Philosophy of Harm Reduction

    Thank you to Avi Rudnick, JD, MSW of Chicago House for this guest post! In the early years of the HIV/AIDS epidemic in the U.S., nearly 100 activists met at the historic Baton Show Lounge to address the dire need for housing for Chicagoans

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