• Profiles in Accreditation: Lad Lake

    Welcome to the first in a new series of blog posts entitled Profiles in Accreditation!  The

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  • The Benefits of Organizational Accreditation

    It is no secret that the Council on Accreditation (COA) believes in what we do. We promote best practices and help our organizations to implement them with the aim that clients across the social services field will get the best possible quality of

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  • Interview with the VA: Understanding Recognition Through Supportive Services for Veteran Families

    Active military and Veterans play an integral role in our everyday lives. Although we can’t always witness them in action or grasp the full breadth of their influence, we have confidence in their bravery and the safety they provide to our society

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  • What is the Role of the COA Accreditation Coordinator?

    Accreditation is a journey. One with a clear destination, but a less defined path. There are mile markers along the way; however, there isn’t necessarily one straight, easy road to the finish line. Is there a recommended route? Are there any

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  • Support Evidence Based and Trauma-Informed Care for Undocumented Migrant Children

    When the Family First Prevention Services Act (H.R.253) was passed, it recognized that the best placement for children is in the least restrictive setting. This is also true for undocumented children in the custody of the Office of Refugee

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  • How to Engage Staff in the Accreditation Process

    The accreditation process is most valuable when staff throughout the agency are engaged, but this isn't always easy. Harris County Protective Services for Children and Adults shares the fun, interactive methods they used to promote the culture of

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  • My Journey as a COA Volunteer

    A big thank you to Stan Capela of Heartshare Human Services of New York for this guest post! My name is Stan Capela and I have been a COA Peer Reviewer and Team Leader since 1996. By the end of April, I will have completed 112 Site Visits. At

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  • Help! What Are the Differences Between Accreditation, Licensing and Certification?

    One of the most frequently asked questions we get from organizations, is what the differences are between these three entities: accrediting bodies, licensing authorities, and certification organizations. Commonly there is overlap, but sometimes

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  • The What, Why and How of Cultural Competence

    Community demographics are continuing to evolve nationwide, making the need for culturally competent organizations more prevalent than ever. In this article, we will discuss what this means for you as a provider of social services, and how your

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  • Creating Effective Workgroups on the Road to Accreditation

    When beginning the accreditation process – specifically the completion of the Self-Study – one of the most intimidating challenges can be trying to figure out how to organize the work and delegate it to your staff. You don’t need a

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