Shawna Huff, BSW, RSW, Director, Quality Improvement & Knowledge Management

COA Standards for Canadian Organizations

As a Canadian organization, our agency valued the Canadian specific standards and contextual accreditation established by COA that draws on the unique narrative of an agency as part of the review process. COA accreditation has engendered an increased awareness of PQI across our agency by helping us improve practices, processes, and further develop and formalize our PQI plan. Most importantly, it has improved services provided to the individuals and families that we serve. In addition, the enduring support of our Accreditation Coordinator throughout the process and the partnership cultivated by the Peer Reviewers on site, make staff feel supported, comfortable and at ease.

WHO IS ACCREDITED?

Private Organization Accreditation

HeartShare assist individuals with developmental disabilities through education, day, residential and recreation programs, case management, and health services, and provides foster care/adoption services, counseling, after school and energy assistance programs, and programs for people with HIV/AIDS.
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ORGANIZATION TESTIMONIAL

Nuevo Amanecer Latino Children's Services

Galo A. Rodriguez, M.P.H., President & CEO

Since Nuevo Amanecer Latino Children’s Services pursued its COA accreditation on October 14, 2004, this corporation has sustained a continuous quality improvement process by not looking whom to blame among the involved parties but improving what we have already done well… because good enough is not good enough.
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