Private Organization Accreditation

Southeastern Regional Mental Health, Developmental Disabilities and Substance Abuse Services is a Local Management Entity, covering the geographic areas of Bladen, Columbus, Robeson, and Scotland counties. SER ensures continuity of care to consumers through access to a quality of care system available 24/7/365 days a year through management of our network provider services.


ClearPoint Credit Counseling Solutions

Tim Spearin, Vice President, Quality Assurance

ClearPoint Credit Counseling Solutions has been accredited by the Council on Accreditation (COA) since 1996.  Reaccreditation attests that a member organization continues to meet the highest national operating standards as set by the COA.  It also provides assurance that ClearPoint Credit Counseling Solutions is performing services which the community needs, conducting its operations and funds successfully.
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Standards Overview

The Cornerstone of COA Accreditation

COA's standards reflect our philosophy that accreditation is not an end, but a means to an end. The real endpoint is an organization's enhanced growth and stability, measurable results, and an unwavering commitment to the health, safety, and rights of clients.

Use the links below to learn more about how COA's standards are formatted, developed, and assessed.

Format and Structure of COA Standards

For a complete overview of the structure, format, and individual components that make up COA's standards, take COA's self-paced training, The Format and Structure of COA's Accreditation Standards.

Standards Development Process

Standards development  is a multistage process designed to keep COA's standards relevant and up-to-date. Learn more about COA's standards development process.

Rating Indicators

The Rating Indicators assist in evaluating an organization's implementation of standards by defining each of the ratings on COA's four-point rating scale. While designed primarily for the onsite review team, the Rating Indicators can be a powerful self-assessment tool for organizations seeking accreditation.

For more information, check out our launch announcement and view the introductory video below.

Standards by Accreditation Program

COA Standards for Private, Public, and Canadian Organizations

COA Standards for Private, Public, and Canadian organizations reflect the administrative structure and service delivery of organizations that provide social and behavioral health care services.

COA Standards for Military Family Readiness Programs

COA Standards for Military Family Readiness Programs reflect the administrative structure and service delivery of Military programs designed to promote the readiness and wellbeing of service members and their families.

COA Standards for Child and Youth Development Programs

COA Standards for Child and Youth Development Programs reflect a comprehensive, yet program-specific, set of quality standards for Early Childhood Education, After School and Youth Development program accreditation.

Hague Accreditation and Approval Standards

The Hague Accreditation and Approval Standards are a formatted version of the final rule issued by the Department of State on the accreditation and approval of agencies and persons in accordance with the 1993 Hague Convention on Protection of Children and Co-operation in Respect of Intercountry Adoption.

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