- Accreditation Guidelines
- Policies and Procedures
- Training and Resources
- Solutions to FAQs
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Domestic Violence Intervention Services, Inc.
Donna Mathews, Associate Director
Becoming accredited and maintaining our accreditation through COA has helped us increase our professionalism and thereby provide better services to domestic violence, sexual assault, stalking, and dating violence survivors.
Standards for Canadian Organizations
The Standards for Canadian Organizations were developed in support of enhanced organizational growth and stability, an unwavering commitment to the health, safety, and rights of clients, and producing high quality, measurable results.
Because the Canadian Organization Accreditation process involves the review and accreditation of the entire organization, the standards focus on both its administrative operations and all of its service delivery practices for which COA has an applicable standard.
Canadian Edition Services
- Child, Youth and Family Services
- Behavioral Health Services
- Aging Services
- Homeless Services
- Developmental Disabilities Services
- Residential Services
- Nonprofit, For-profit, and Public Agencies
- Additional Social Services
Categories of Standards
The Standards for Canadian Organizations are divided into three parts:
- Administration and Management Standards
- Service Delivery Administration Standards
- Service Standards
Administration and Management Standards
The Administration and Management Standards apply to all organizations regardless of the services provided or populations served. They describe practices that promote sound operations and management.
Service Delivery Administration Standards
The Service Delivery Administration Standards also apply to all organizations and cover practices related to the administration of services
Service Standards describe practices related to distinct service areas across the full continuum of community-based social and behavioral healthcare services.
Further Reading and Recommended Trainings
For more detail regarding the standards, download and review the Accreditation Guidelines.
For more detail about the format, structure, ratings and standards development process, visit the Standards Overview page.
Canadian Organization Accreditation Overview
For more detail about the accreditation process and cost, visit the Canadian Organization Accreditation Overview page.
Request an Information Kit
Interested in learning more? Request an information kit.