Private Organization Accreditation

Northside Psychological Services is a combination of both private practice and community mental health provider. We provide services to children and adults (EAP, private insurance, private pay, etc.) in our private practice setting. In our Community Care Program, we provide services to children and adolescents in their homes.


Domestic Violence Intervention Services, Inc.

Donna Mathews, Associate Director

Becoming accredited and maintaining our accreditation through COA has helped us increase our professionalism and thereby provide better services to domestic violence, sexual assault, stalking, and dating violence survivors.
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Young adults who receive Independent Living Services obtain safe and stable housing, develop life skills and competencies including work readiness, achieve educational and financial growth goals, and establish healthy, supportive adult and peer relationships.

PA-YIL 9: Preparation for Community Membership

Services promote age-appropriate community involvement and decision-making.

Rating Indicators
Full Implementation, Outstanding Performance
A rating of (1) indicates that the agency's practices fully meet the standard and reflect a high level of capacity.  
  • All elements or requirements outlined in the standard are evident in practice, with rare or no exceptions; exceptions do not impact service quality or agency performance. 
Substantial Implementation, Good Performance
A rating of (2) indicates that an agency's infrastructure and practices are basically sound but there is room for improvement. 
  • The majority of the standards requirements have been met and the basic framework required by the standard has been implemented.  
  • Minor inconsistencies and not yet fully developed practices are noted; however, these do not significantly impact service quality or agency performance.  
Partial Implementation, Concerning Performance
A rating of (3) indicates that the agency's observed infrastructure and/or practices require significant improvement.  
  • The agency has not implemented the basic framework of the standard but instead has in place only part of this framework.   
  • Omissions or exceptions to the practices outlined in the standard occur regularly, or practices are implemented in a cursory or haphazard manner. 
  • Service quality or agency functioning may be compromised.   
  • Capacity is at a basic level.
Unsatisfactory Implementation or Performance
A rating of (4) indicates that implementation of the standard is minimal or there is no evidence of implementation at all.  
  • The agency’s observed service delivery infrastructure and practices are weak or non-existent; or show signs of neglect, stagnation, or deterioration.  
Please see Rating Guidance for additional rating examples. 

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    • A description of youth community involvement and decision making opportunities
No On-Site Evidence
    • Interview:
      1. Program director
      2. Relevant personnel
      3. Youth
    • Review case records

  • PA-YIL 9.01

    To facilitate access to all available services and active membership in the community, the agency:

    1. remains knowledgeable about local, regional, and state resources, including networking and leadership opportunities;
    2. educates the community about the assets and needs of individuals receiving support to attain self-sufficiency; and
    3. finds and creates opportunities for individuals to develop positive ties to the community based on mutual interests and abilities.

    Research Note: A federal review of state annual program reports that examined the match between independent living services needed and provided found that programs miss opportunities to provide services that match the employment potential of foster youth with appropriate employment pathways, for example, unavailable vocational opportunities, and to make connections with potential employers.

  • PA-YIL 9.02

    Individuals have opportunities to participate in peer group activities where they can meet, lend support, and share positive experiences.

    Interpretation: Opportunities to participate in culturally appropriate social, cultural, recreational, and religious activities should be designed to expand the range of life experiences, and sensitive to the needs of indigenous groups or individuals with special needs.

  • PA-YIL 9.03

    Counseling or mentoring, information, and institutional and business resources in the community are identified that can promote self-sufficiency, informed decision making, and readiness to assume responsibility for:

    1. activities of daily living;
    2. obtaining housing and household management;
    3. obtaining and keeping employment;
    4. budgeting, saving and investing;
    5. money management, including high costs associated with loans and buying on credit, and debt counseling;
    6. use of community resources;
    7. use of information about when and why public assistance is available;
    8. serving as a resource to the community; and
    9. effective interpersonal communication and conflict resolution.

    Research Note: A study of 500 older adolescents in out-of-home placements, though limited by lack of an external reference group, found higher satisfaction, a broader range of daily living information, higher Life-Skills Inventory scores, and higher scores on indicators of positive outcomes at age 21 follow-up for youth living in apartment and home placements, compared to youth living in group care. This study notes that empirical information on effectiveness of apartment placements is virtually non-existent and suggests the possible benefit of extending and evaluating apartment opportunities. Qualitative studies of congregate care, as well as a federal review of independent living programs, add support for the value of providing youth with practice as well as instruction.

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