WHO IS ACCREDITED?

Private Organization Accreditation

Lutheran Social Services of New England is a high-performing nonprofit organization. LSS is a powerful difference maker and go-to resource, driving ourselves to constantly anticipate futures that are different from the past. For 140 years, LSS has been caring for people in need in New England.
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VOLUNTEER TESTIMONIAL

Bonnie Bagley

Volunteer Roles: Evaluator; Lead Evaluator; Peer Reviewer; Team Leader

I have found that being a COA Volunteer builds my professional skills and experience in ways that more traditional workshops do not. The opportunity to learn about best practices through the COA standards and then see how agencies implement them is truly a growth experience.
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Purpose

Residential Treatment Services provide individualized therapeutic interventions and a range of services, including education for residents to increase productive and pro-social behavior, improve functioning and well-being, and return to a stable living arrangement in the community.

PA-RTX 10: Education Services

The agency provides or arranges for residents to receive education services and supports to help them achieve their educational and/or vocational goals.

Interpretation: Agencies that do not offer services on-site are expected to coordinate with community-based providers to meet the educational needs of all residents. When agencies do not directly provide or arrange education services, individual case records should indicate that the treatment team ensures education plans are integrated into treatment plans and documents advocacy for areas of unmet educational need. Education services will vary depending on the population served. 

Interpretation: Agencies should have a way to keep abreast of changing educational systems and the impact any changes have on their service population and the achievement of their educational goals. 

NA The agency only operates a crisis stabilization unit.

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    • Procedures for:
      1. Developing and/or integrating education plans
      2. Coordinating education services with community- based  providers
      3. Ensuring family collaboration
No On-Site Evidence
    • Interview:
      1. Program director
      2. Relevant personnel
      3. Residents and their families
    • Review case records

  • PA-RTX 10.01

    A comprehensive, coordinated education plan is developed for residents with educational goals, or vocational goals that include an educational component, and is integrated into their service plan.

    Interpretation: If the agency does not participate in the development of the education plan it is responsible for integrating each individual’s education plan into their service plan.


  • PA-RTX 10.02

    Residents pursuing educational goals are enrolled in an appropriate education program on site or, when possible, in the community.


  • PA-RTX 10.03

    For residents with diverse learning needs, the education plan and program incorporates effective instructional practices, quality curriculum design, and appropriate educational tools and supports.

    Interpretation: Children with diverse learning needs can include children who: require support due to a learning disability, are learning English as an additional language, and are intellectually gifted. Each education plan should include the individualized supports students need to successfully achieve their educational goals.

    NA The agency does not provide residential services to school-age children or youth.

    NA The agency does not directly provide the educational program nor develop the education plans for children or youth with diverse learning needs.


  • PA-RTX 10.04

    Program personnel, in partnership with individuals and their parents or legal guardians, if applicable, regularly communicate and coordinate services with educational providers.

    Interpretation: Family members should be involved in communications with education providers to the greatest extent possible. Agencies should support parents and/or legal guardians in advocating for the educational needs of their children or the individuals in their care.


  • PA-RTX 10.05

    The agency provides or arranges, as necessary:
    1. tutoring;
    2. preparation for a high school equivalency diploma;
    3. college preparation; 
    4. parent/teacher conferences; 
    5. vocational or continuing education opportunities; and/or 
    6. advocacy and support. 

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