WHO IS ACCREDITED?

Private Organization Accreditation

Catholic Charities alleviates human suffering and improves the quality of life of 100,000 people annually, regardless of religious background. A staff of 600 provides support and services related to housing, food, mental health, children's services, addiction treatment, and domestic violence services.
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ORGANIZATION TESTIMONIAL

Brewer-Porch Children's Center

James W. Thompson, Executive Director

The COA standards as applied to the operations at Brewer-Porch Children’s Center at The University of Alabama has given the administration an opportunity to examine best practice and improve the quality of care provided to clients.
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Purpose

The agency supports personnel and promotes personnel competence, satisfaction, and retention by providing initial and ongoing competency-based training; a variety of personnel development opportunities; and regular, supportive supervision. 

FOC
PA-PDS 5: Network Training

The network provides orientation and training to all individuals who provide services to network consumers.

Interpretation: PA-PDS 5 applies to all individuals who provide services to network consumers including, as applicable, personnel of the network management entity, provider agencies, and independent practitioners.

NA The agency is not a network management entity.

NA State-administered agency regional office

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    County/Municipality Administered Agency, State Administered Agency (Central Office), or other Public Entity
    • Tables of Contents of orientation and training curricula 
    • Annual training calendar and/or training schedules
    • Outline of required training and timeframes for completion
    State Administered Agency (Regional Office)
    • Evaluated at the Central Office only
    County/Municipality Administered Agency, State Administered Agency (Central Office), or other Public Entity
    • Training files, database, or personnel files that demonstrate attendance at required trainings
    • Training curricula
    State Administered Agency (Regional Office)
    • Evaluated at the Central Office only
    County/Municipality Administered Agency, State Administered Agency (Central Office), or other Public Entity
    • Interview: 
      1. Network training coordinator
      2. Network providers and individual practitioners
    State Administered Agency (Regional Office)
    • Evaluated at the Central Office only

  • PA-PDS 5.01

    Prior to serving network consumers, all direct service providers receive orientation and training on:

    1. the network’s mission, philosophy, goals, and services;
    2. network operations and functioning;
    3. network policies and procedures, including access procedures;
    4. network billing practices;
    5. utilization management criteria;
    6. the network’s conflict of interest policies and ethical expectations; and
    7. the provider’s role in the network’s PQI process.


  • PA-PDS 5.02

    The network provides an ongoing training program that includes:

    1. refresher training on network policies, practices, and procedures;
    2. evidence-based practices, as appropriate to the array of network services; and
    3. other issues of importance to the network.

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