WHO IS ACCREDITED?

Private Organization Accreditation

Stillwater-based FamilyMeans provides services in budget and credit counseling, mental health, collaborative divorce, caregiver support, youth programming, and an employee assistance program. 
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ORGANIZATION TESTIMONIAL

ClearPoint Credit Counseling Solutions

Tim Spearin, Vice President, Quality Assurance

ClearPoint Credit Counseling Solutions has been accredited by the Council on Accreditation (COA) since 1996.  Reaccreditation attests that a member organization continues to meet the highest national operating standards as set by the COA.  It also provides assurance that ClearPoint Credit Counseling Solutions is performing services which the community needs, conducting its operations and funds successfully.
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Purpose

Outreach Services identify and engage youth, adults, and families experiencing homelessness as a first step to accepting care for immediate health and safety needs, gaining access to community services and resources, taking steps toward community integration, and connecting to safe and stable housing. 

PA-OS 6: Follow-Up

Outreach workers follow-up, to the greatest extent possible, with each person or family regarding their short-and long-term progress and stability.

Update:

  • Revised Evidence - 06/15/18
    The on-site evidence was revised to include logs or progress notes as acceptable forms of service documentation. Client interviews was removed.

Research Note: Literature indicates that follow-up should include monitoring the wellbeing of the service recipient, providing additional supports as needed, and tracking the outcomes of interagency referrals to ensure continuity of care

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    • Follow-up procedures
No On-Site Evidence
    • Interview:
      1. Program director
      2. Relevant personnel
    • Review logs, progress notes, or case records for documentation of services applied, as applicable
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