WHO IS ACCREDITED?

Private Organization Accreditation

Debt Education and Certification Foundation (DECAF), a private non-profit 501(c)(3) organization, provides high-quality financial education and counseling, with nationwide outreach throughout the U.S. DECAF is HUD-approved, and recognized as one of the 100 Best Companies to Work for in Texas.
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VOLUNTEER TESTIMONIAL

Ulysses Arteaga, L.C.S.W.

Volunteer Roles: Commissioner; EPPA; Marine Reviewer; Military Reviewer; Peer Reviewer; Team Leader

The Consuelo Foundation 2012 Peer Reviewer of the Year, Mr. Arteaga conducts two to three site visits a year, often volunteering for visits that require a Spanish speaking peer.
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Purpose

Juvenile Justice Residential Services promote public safety by providing youth with a supportive, structured setting that helps them address their needs and develop the attitudes and skills needed to make responsible choices, avoid negative behaviors, and become productive, connected, and law-abiding citizens.

PA-JJR 18: Personnel

Personnel have the training, skills, and experience needed to help youth overcome problems and become productive, connected, and law-abiding citizens.

Note: Staffing ratios are addressed in PA-JJR 14.

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    • Program staffing chart that includes lines of supervision
    • Table of contents of training curricula
    • Procedures and criteria used to assign and evaluate workloads
    • List of program personnel that includes:
      1. name;
      2. title;
      3. degree held and/or other credentials;
      4. FTE or volunteer;
      5. length of service at the agency;
      6. time in current position
    • Documentation of training
    • Training curricula
    • Job descriptions
    • Documentation of workload assessment
    • Interview:
      1. Supervisors
      2. Personnel
    • Review personnel files
    • Verify employment of or contract with professionals providing specialized services

  • PA-JJR 18.01

    Personnel receive the appropriate amount of training and support to demostrate compentency in:

    1. youth development;
    2. positive youth engagement including communicating respectfully, establishing rapport, and building trust with youth;
    3. youths’ rights and responsibilities;
    4. assessing risks and safety;
    5. recognizing and responding to needs, including needs related to health, mental health, and substance use;
    6. suicide prevention and response;
    7. conflict management, crisis intervention, and de-escalation techniques;
    8. behavior management and positive disciplinary techniques;
    9. culturally competent service delivery that considers gender and gender identity, race, ethnicity, sexual orientation, developmental level, disability, and other relevant characteristics;
    10. understanding the importance of rehabilitation and reintegration;
    11. the definitions of human trafficking (both labor and sex trafficking) and sexual exploitation, and identifying potential victims;
    12. protocols for responding to service recipients who run away; and
    13. collaborating with other providers and local law enforcement.

    Interpretation: Competence can be demonstrated through a combination of education, training, and experience.


  • PA-JJR 18.02

    Personnel providing youth care and supervision are qualified by at least:

    1. two years of college in a social or human service field; or
    2. a high school degree or equivalent and at least two years’ experience working with youth.

  • PA-JJR 18.03

    Case managers are qualified by:

    1. an advanced degree in a social or human service field; or
    2. a bachelor’s degree in a social or human service field and experience working with youth.

  • PA-JJR 18.04

    Qualified professionals and specialists provide needed services related to:

    1. mental health;
    2. substance use;
    3. medicine and dentistry;
    4. nursing; and
    5. education.

  • PA-JJR 18.05

    A team approach is used to ensure a comprehensive, integrated approach to service delivery and supervision.

    Interpretation: While PA-JJR 5 addresses coordination with personnel at other organizations and agencies, this standard is intended to encourage appropriate communication and coordination among the agency’s personnel.


  • PA-JJR 18.06

    Employee workloads support the achievement of positive outcomes for youth, are regularly reviewed, and are based on an assessment of the following:

    1. the qualifications, competencies, and experience of personnel, including the level of supervision needed;
    2. case complexity and status, including the intensity of youths’ risks and needs;
    3. the work and time required to accomplish assigned tasks, including those associated with individual caseloads and other job responsibilities;
    4. whether services are provided by multiple professionals or team members; and
    5. service volume.

  • PA-JJR 18.07

    Supervisors are qualified by:

    1. an advanced degree in a social or human service field; or
    2. a bachelor’s degree in a social or human service field and at least two years’ experience working with youth.
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