Private Organization Accreditation

Consumer Credit Counseling Service of the Savannah Area's mission is to provide the best non-profit community service, dedicated to delivering professional and confidential counseling, debt management, housing counseling and consumer education to all segments of the community regardless of ability to pay.


ClearPoint Credit Counseling Solutions

Tim Spearin, Vice President, Quality Assurance

ClearPoint Credit Counseling Solutions has been accredited by the Council on Accreditation (COA) since 1996.  Reaccreditation attests that a member organization continues to meet the highest national operating standards as set by the COA.  It also provides assurance that ClearPoint Credit Counseling Solutions is performing services which the community needs, conducting its operations and funds successfully.
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Juvenile Justice Residential Services promote public safety by providing youth with a supportive, structured setting that helps them address their needs and develop the attitudes and skills needed to make responsible choices, avoid negative behaviors, and become productive, connected, and law-abiding citizens.

PA-JJR 14: Maintaining Safety and Security

The agency maintains a safe, secure environment where youth, personnel, and the public are protected from harm.

Note: PA-ASE and PA-BSM address additional practices that contribute to safety and security.

Note: See PA-ASE 6.06 for requirements on developing protocols for preventing and responding to missing and runaway children and youth.

Rating Indicators
Full Implementation, Outstanding Performance
A rating of (1) indicates that the agency's practices fully meet the standard and reflect a high level of capacity.  
  • All elements or requirements outlined in the standard are evident in practice, with rare or no exceptions; exceptions do not impact service quality or agency performance. 
Substantial Implementation, Good Performance
A rating of (2) indicates that an agency's infrastructure and practices are basically sound but there is room for improvement. 
  • The majority of the standards requirements have been met and the basic framework required by the standard has been implemented.  
  • Minor inconsistencies and not yet fully developed practices are noted; however, these do not significantly impact service quality or agency performance.  
Partial Implementation, Concerning Performance
A rating of (3) indicates that the agency's observed infrastructure and/or practices require significant improvement.  
  • The agency has not implemented the basic framework of the standard but instead has in place only part of this framework.   
  • Omissions or exceptions to the practices outlined in the standard occur regularly, or practices are implemented in a cursory or haphazard manner. 
  • Service quality or agency functioning may be compromised.   
  • Capacity is at a basic level.
Unsatisfactory Implementation or Performance
A rating of (4) indicates that implementation of the standard is minimal or there is no evidence of implementation at all.  
  • The agency’s observed service delivery infrastructure and practices are weak or non-existent; or show signs of neglect, stagnation, or deterioration.  
Please see Rating Guidance for additional rating examples. 

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    • Youth/staff ratios
    • Procedures for conducting searches
    • Procedures for making housing assignments
    • Policy and procedures regarding weapons
    • Youth/staff ratios and coverage schedules for the past year
    • Interview:
      1. Program director
      2. Relevant personnel
      3. Youth served
    • Review case records
    • Observe site

  • FP
    PA-JJR 14.01

    To promote safety within the facility, the agency considers youths’ age, size, gender and gender identity, vulnerability to victimization, offense history, and ability to adjust to a group when making housing assignments.

  • FP
    PA-JJR 14.02

    When it is necessary to search youth, their rooms, or their property, trained personnel do so according to procedures that:

    1. are consistent with applicable state and federal law;
    2. define when there is reasonable cause to conduct a search;
    3. minimize the invasiveness of the search;
    4. respect youths’ dignity; and
    5. establish a process and timetable for administrative review.

    Interpretation:Agencies should conduct more invasive searches only when there is reason to do so, and demonstrate that these searches are: (1) conducted by qualified staff, and (2) accompanied by an increased level of administrative review.

  • FP
    PA-JJR 14.03

    The agency provides sufficient supervision to ensure the safety of youth, personnel, and the public at all times, and additional personnel are available in case of emergency.

    Interpretation: Personnel-to-youth ratios should be based on youths’ risks and needs, but should generally not exceed 1:8 during the day, and 1:16 at night. On-duty personnel must be awake at all times, and at least two staff members should be on-duty at all times. Same-gender personnel should be available to provide supervision and services, as needed.

  • FP
    PA-JJR 14.04

    Weapons are prohibited within the facility, and armed law enforcement officers are required to check weapons in a secure area.

    Interpretation:If agency policy allows armed law enforcement officers to enter the agency’s facilities, the agency should explain: (1) under what circumstances this practice is permitted (e.g., in emergency situations), and (2) how safety is ensured while the armed officers are on site.

  • PA-JJR 14.05

    When youth have opportunities to leave the facility or interact with the public, the agency maintains safety by:

    1. defining when youth are eligible for the opportunity;
    2. evaluating youth for eligibility and appropriateness; and
    3. providing or arranging for sufficient support and supervision.

    Interpretation: Relevant opportunities may include, but are not limited to: home visits, community service projects, work furloughs, meetings with mentors, and trial visits to community programs.

    NA Youth do not have opportunities to leave the facility or interact with the public.

  • PA-JJR 14.06

    The agency appropriately and consistently documents, reviews, and reports incidents of youth noncompliance.

    Interpretation: The agency should follow any applicable policies, procedures or other rules for reporting infractions to the court or other party with jurisdiction over youth.

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