Private Organization Accreditation

Money Management International is a nationwide nonprofit organization that provides counseling and education related to credit, housing and bankruptcy, and offers debt management assistance if needed. MMI also conducts community education programs in the areas where we have a physical presence.


Advantage Credit Counseling Service

Mary Loftus, VP, Agency Service

Our agency is preparing for reaccreditation under the Eighth Edition Standards. The COA site is well organized and very easy to use. Our team of employees working on the reaccreditation process has found the tools index to be very helpful, particularly some of the templates.
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Juvenile Justice Residential Services promote public safety by providing youth with a supportive, structured setting that helps them address their needs and develop the attitudes and skills needed to make responsible choices, avoid negative behaviors, and become productive, connected, and law-abiding citizens.

PA-JJR 12: Living and Service Environment

Youth reside and receive services in safe, appropriate settings that meet their basic needs.

Note:Additional standards that address the importance of providing a clean, healthy, and safe service environment are included in PA-ASE.

Rating Indicators
Full Implementation, Outstanding Performance
A rating of (1) indicates that the agency's practices fully meet the standard and reflect a high level of capacity.  
  • All elements or requirements outlined in the standard are evident in practice, with rare or no exceptions; exceptions do not impact service quality or agency performance. 
Substantial Implementation, Good Performance
A rating of (2) indicates that an agency's infrastructure and practices are basically sound but there is room for improvement. 
  • The majority of the standards requirements have been met and the basic framework required by the standard has been implemented.  
  • Minor inconsistencies and not yet fully developed practices are noted; however, these do not significantly impact service quality or agency performance.  
Partial Implementation, Concerning Performance
A rating of (3) indicates that the agency's observed infrastructure and/or practices require significant improvement.  
  • The agency has not implemented the basic framework of the standard but instead has in place only part of this framework.   
  • Omissions or exceptions to the practices outlined in the standard occur regularly, or practices are implemented in a cursory or haphazard manner. 
  • Service quality or agency functioning may be compromised.   
  • Capacity is at a basic level.
Unsatisfactory Implementation or Performance
A rating of (4) indicates that implementation of the standard is minimal or there is no evidence of implementation at all.  
  • The agency’s observed service delivery infrastructure and practices are weak or non-existent; or show signs of neglect, stagnation, or deterioration.  
Please see Rating Guidance for additional rating examples. 

Table of Evidence

Self-Study Evidence On-Site Evidence On-Site Activities
    • Include a description of services
No On-Site Evidence
    • Interview:
      1. Program director
      2. Relevant personnel
      3. Youth served
    • Observe site

  • FP
    PA-JJR 12.01

    The agency meets youths’ basic needs by providing:

    1. appropriate sleeping accommodations, including a clean, covered mattress; a pillow; and sufficient clean linens and blankets;
    2. sufficient access to facilities and supplies for toileting, bathing, and personal hygiene;
    3. clean and appropriate clothing.

    Research Note: Sleeping rooms should be large enough to allow for comfortable movement during in-room activities. Some literature suggests that single and double rooms should have at least 70 square feet per youth, and that rooms housing three or more youth should have at least 50 square feet per youth.

  • PA-JJR 12.02

    Sufficient and appropriate space, materials, and furnishings are available for:

    1. dining;
    2. exercise;
    3. on-site services, including treatment, education, and other programming;
    4. recreation and leisure;
    5. visits with family members; and
    6. private meetings with attorneys.

  • PA-JJR 12.03

    The living and service environments are homelike and non-institutional, to the extent possible and appropriate.

    Interpretation: Agencies may strive to make the environment homelike and non-institutional by, for example, allowing youth to personalize their sleeping areas, and contribute to decisions about how to make living areas comfortable and reflective of youths’ interests and diversity. The environment should be sensitive to and supportive of youth regardless of their age, developmental level, language, disability, background, gender and gender identity, race, ethnicity, culture, religion, socioeconomic status, and sexual orientation.

  • PA-JJR 12.04

    The agency allows for privacy in bathrooms and sleeping areas, to the extent possible and appropriate.

    Research Note: Literature indicates that adolescents have a greater need than most for personal privacy.

  • PA-JJR 12.05

    Adequate space and materials are also available for:

    1. housekeeping, laundry, maintenance, and storage, including storage of personal items youth are not permitted to keep in their living space;
    2. meeting the needs of on-duty personnel, including private sleeping accommodations for personnel who sleep at the facility, if applicable; and
    3. related administrative support functions.
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